In thisrole, you will build strong customer relationships through face-to-face servicein our showroom by demonstrating product knowledge and equipment.
Increasingsales and customer satisfaction by working with customers and ensuring apositive experience.Role Title: Showroom ConsultantLocation: Braybrook, Victoria, AustraliaHours: Monday –Friday, Full Time PermanentRole Level: Entry - MidReporting: Regional Retail ManagerEssential Skills & QualificationsPrevious customer service orindustry experience preferred, but not essentialExcellent verbal and writtencommunication skills are essentialAdept at navigating computer systemsto manage customer interactions and recordsAbility to remain composed in afast-paced work setting and under pressureWillingness to provide/obtainrelevant checks due to interaction with our clients (e.g.:



Police checks/NDISWorker Screening check)Duties & ResponsibilitiesGreet customers delivering excellentcustomer service with a sales-focused approachResolve customer questions andconcerns in an efficient mannerLearn and stay up-to-date with ourproducts and services, and use this knowledge to enhance customer experienceAssist customers with accurate andtimely order placement, tracking, and processing, to encourage repeat businessMaintain showroom inventory andpresentation as requiredEmployee discounts on Aidacarehealth equipment products and servicesQuarterly incentive schemeEmployee Assistance Program tosupport mental wellnessBenefits package includes discountsfor retail, insurance, gym and moreComprehensive training program toequip you with the necessary skills and knowledgeAbout the companyAidacare isone of the leading players in the Healthcare Equipment Industry, we prideourselves on our commitment to excellence, innovation, and customersatisfaction.
Aidacare has 1,300 staff and over 90 locations across all statesand territories in Australia.
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📌 Showroom Consultant (Melbourne)
🏢 Aidacare
📍 Melbourne