Melbourne Automatic Gate Repairs – Thomastown VICThis is a receptionist, office administrator and customer service coordinator role for a growing garage door, gate and automation service business.
This is much more than simply answering phones.
You will become an important part of day-to-day operations and grow into the role.The position will initially commence on a casual basis for approximately three months while training is completed and suitability is assessed.
For the right person, the intention is to progress into a permanent full time position with greater responsibility and opportunities as the business continues to grow.Key responsibilitiesAnswering incoming calls professionally and confidentlyBooking and scheduling service calls, repairs and installationsAllocating and coordinating jobs with techniciansManaging calendars and appointmentsFollowing up customers, quotes,



bookings and outstanding jobsResponding to emails, SMS and online enquiriesMonitoring new leads and ensuring they are actioned quicklyCustomer service and complaint handlingData entry and maintaining accurate customer and job recordsPreparing quotes, invoices and general documentationAbout youExcellent spoken and written EnglishExceptional telephone and customer service skillsStrong computer and typing skillsExcellent organisation and attention to detailAbility to multitask in a busy service environmentConfidence dealing with customers and tradespeopleInitiative and problem-solving skillsReliability and punctualityAbility to work independently as well as within a teamA willingness to learn and take on additional responsibilities
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📌 Admin Receptionist (Melbourne)
🏢 Melbourne Automatic Gate Repairs
📍 Melbourne