As our Administration Assistant / Receptionist, you will be one of the first points of contact for enquiries and visitors.
You will handle reception duties, answer incoming phone calls, manage emails, maintain CRM data and electronic records, book and manage appointments, and support the administration team with day-to-day office tasks.Key responsibilitiesReception duties and welcoming visitors to the officeAnswering incoming phone calls in a professional and friendly mannerHandling general phone enquiries and directing or transferring calls to the appropriate personMonitoring and responding to general emailsForwarding and allocating emails and enquiries to the appropriate person or departmentTaking accurate messages and ensuring they are passed on promptlyCRM data entry and ongoing database maintenanceCreating,



updating and maintaining accurate electronic recordsUploading and filing documents within the CRM and internal systemsBooking and managing appointmentsAbout youHas good communication and customer service skillsIs confident handling telephone calls and emailsCan communicate professionally with people and external stakeholdersHas solid attention to detailIs organised and able to manage multiple tasksHas good computer and data-entry skillsIs comfortable learning and using CRM systemsHas experience with Microsoft Office, including Word, Outlook and ExcelCan work independently as well as part of a teamIs reliable, punctual and professionalSupportive and friendly team environmentOn-the-job trainingVariety in day-to-day workOpportunity to gain experience within the disability and community services sector
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📌 Administration Assistant / Receptionist (New South Wales)
🏢 Star Community Care
📍 New South Wales