Our purpose is to Drive the Shift towards a sustainable transport system.At Scania, our people are our most valuable strength.
Being part of the Scania family offers employees an exciting future in an environment that is steered by our core values; Customer First, Respect, Team Spirit, Responsibility & Elimination of Waste.You know us as a world-leading provider of transport solutions.
Leading innovation towards a sustainable global transport system.
We have one unique resource at Scania to achieve this - you.Welcome to Scania.What you will doBe first point of contact, welcoming our customersChecking in their vehiclesMaking service & repair bookings via email, in person, phone & by customer portal using the latest Scania softwareUpdating customers - great communication skillsInvoicing of completed work ordersReturn keys to customerBooking courtesy carsGeneral administrative dutiesPlanner experience required but not essential (training is provided)Accuracy with data entryWho you areYour excellent communication and interpersonal skills will help you to drive positive business outcomesStrong verbal and written communication skills along with good computer skillsEffective problem solving, negotiating and influencing skillsStrong abilities in time management, organisation and administrationAbility to think on your feet and show initiativeWhat we can offer youPotential to earn monthly bonusPaid Parental Leave benefitsSalary packaging and corporate benefitsA company that is enjoying record growthA dynamic and inclusive work culture - be part of a great team environmentBe part of the bigger picture - a company with a focus on digitalisation, autonomous vehicles, electrification and sustainabilityYou need to be an Australian / Current Zealand Citizen or an Australian / New Zealand permanent resident to apply for this role.Formal offer of employment is subject to standard pre-employment checks including medical and other background checks.As an equal opportunity employer, supporting workplace diversity, we encourage applications from people of all backgrounds, genders and cultural heritages.
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📌 Customer Service Advisor, Richlands (Brisbane)
🏢 Scania
📍 Brisbane