Kickstart Your Career with a Tech Leader!
Ready to take your first big step into an innovative growing industry?
Join a full-service technology company that's redefining solutions across Australia.
We're on the lookout for a motivated Customer Support Officer who's eager to build a career-not just find a job.
This is your opportunity to learn, grow, and develop a deep understanding of technical systems and customer support from the ground up.About the Role:As a Customer Support Officer, you'll be the first point of contact for customers/clients, helping resolve technical issues, coordinating with internal teams, and ensuring a smooth experience for every customer.
You'll become an expert in managing support cases, dispatching technicians, and making sure issues are followed through to resolution.It's hands-on, rapid-paced, and ideal for someone who thrives in a problem-solving environment.What You'll Be Doing:Handling inbound & outbound customer queries with professionalismTriaging minor technical issues and escalating where neededCoordinating with internal teams and third-party providersLogging cases accurately and providing timely updatesFollowing up to ensure issues are resolved and customers are satisfiedBuilding your knowledge of technical systems and support toolsWhat's In It for You:A chance to start your career with a respected tech companyOn-the-job training and guidance from a supportive teamExposure to real-world systems, software, and technical processesBe part of a company that values innovation, initiative, and internal promotionOnsite parking availableGreat team environment with social events on a regular basisAn extra week of annual leave - 5 weeks per yearHybrid work available after the initial training period (when on earlier shifts and weekends)About You:You're tech-savvy, curious, and ready to learnYou're a great communicator who enjoys solving problemsYou bring energy, initiative, and a can-do attitude to your workYou're serious about growing your career-but know it takes time, effort, and commitmentBe prepared to work on a rotating roster - shifts can vary between 6:30am - 6:30pm and include every third weekendThis is more than just a job-it's your chance to build a long-term future with a progressive business.
If you're ready to roll up your sleeves and grow from the ground up, we'd love to hear from you.
#J-*****-Ljbffr

📌 Customer Support Officer (Melbourne)
🏢 Conquest Personnel
📍 Melbourne