Job Description
The opportunity
Kennedy Reid is partnering with a global leader in financial administration and shareholder services, with ongoing short-term campaign opportunities available for Customer Service Representatives.
These roles are perfect for students, part-time workers, people between roles or anyone looking for short-term work with the flexibility to take on assignments as they become available.
Campaigns typically run for 1-2 weeks at a time, with ongoing opportunities available throughout the year for those who perform well and have continued availability.
Your responsibilities may include:
Providing a high level of customer service to clients and stakeholders
Handling inbound and outbound calls
Providing clear, accurate and timely information
Responding to customer enquiries and escalating where required
Collecting and accurately recording customer information
Coordinating the dispatch of physical and digital communications
Liaising with internal and external stakeholders
Completing general administration and data entry
Following campaign processes, scripts and procedures
Maintaining a high level of accuracy and professionalism
Location:Abbotsford, Melbourne
Hourly Rate: $*****+super per hour, paid weekly
About you
We're looking for people who:
Have previous customer service, contact centre or administration experience




Enjoy speaking with customers and providing a positive experience
Have confident verbal and written communication skills
Are comfortable handling both inbound and outbound calls
Have strong attention to detail and accurate data entry skills
Are confident using computers and learning new systems quickly
Can work in a quick-paced environment
Are reliable, punctual and committed to their agreed roster
Can commit to the full duration of each assignment (typically 1-2 weeks)
Are interested in picking up ongoing campaign-based work as further opportunities become available
Why these roles?
Work around your studies or other commitments
Choose between part-time and full-time assignments
Gain valuable experience with a global financial services organisation
Build your customer service and contact centre experience
Take on short-term work without needing to commit to a long-term role
Have access to ongoing campaigns if you're available and perform well
The office is conveniently located close to public transport and offers onsite parking, subject to availability.
If you're looking for flexible short-term work, are customer-focused and would like the opportunity to pick up ongoing campaign assignments, we'd love to hear from you!
#J-*****-Ljbffr

📌 Call Centre Agents (Melbourne)
🏢 Kennedy Reid Pty
📍 Melbourne