The OpportunityShortland Waters Retirement Livingis a vibrant retirement community just 10km away from the heart of Newcastle.
Featuring stunning onsite facilities, and exciting developments planned, this is a fantastic opportunity to join a developing retirement community.
Acting as a first point of contact, this is a is a varied and engaging position where no two days are the same, ideal for someone who is organised, adaptable, and enjoys working in a people‐focused environment.This is a permanent full-time position working Monday to Friday (8:30am-4:30pm)Your ImpactAct as the first point of contact within the community, welcoming residents and visitors and maintaining inviting common areasBuild positive relationships with residents and provide friendly, responsive support to enquiries and call‐outs, escalating matters as appropriateLiaise confidently with a wide range of internal and external stakeholders, including residents, families, and contractorsCreate and update resident communications, including flyers and newslettersProvide general administrative support and dependable assistance to the Community Manager when requiredSupport the coordination of community events and activities that enhance resident engagement and satisfactionDemonstrate a strong commitment to resident satisfaction by engaging multiple stakeholders while maintaining a calm and organised approachWhatyou'llbringExperience in a customer focused administration or reception role, ideally within Retirement Living, Aged Care,



Hospitality or a similar service environmentStrong verbal and written communication skills, with a warm, professional and adaptable approachSolid computer skills, including Microsoft Office, with the ability to learn new systems; experience with Canva is highly regardedA commitment to delivering thoughtful, respectful service in a resident‐centred environmentWhat we offer$*****/hr + superannuation+ relevant award entitlements including penalty rates,overtimeand allowancesEmployee ReferralProgramand Employee Assistance ProgramDiscounts to Health InsuranceandRetail & Leisure partner providersAnnual flu vaccinations and skin checksPathways for career progression including stepping up into Assistant Community ManagerThe opportunity to build meaningful, lasting relationships with residents and contribute toour retirementcommunityWho we areAs a leader in retirement living, with 30 years' experience, Aveo provides the stability and confidence to try current things and keep innovating.
Owned by The Living Company,we'reon an exciting journey of growth.
Our in-house range of services is holistic, supporting our customers in their independence for as long as possible.
This helps us deliver a seamless experience for our 10,000 residents across 60+ diverse communities nationwide.We'rea dedicated group of over **** caring, friendly team members; united with our core values; Kindness, Care and Respect.
Together we create thriving communities that help retired Australians be their best selves.
#J-*****-Ljbffr

📌 Administration Assistant (New South Wales)
🏢 Colonial Group
📍 New South Wales