Job Description
Hotel Grand Chancellor Melbourne is a busy boutique style upscale hotel of 160 rooms with a dedicated conference floor boasting 7 conference rooms in the Melbourne CBD. Our team members are dedicated and passionate and we have an exciting opportunity for a casual
Food & Beverage Attendant
to join our team.
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Reporting to the Food & Beverage Operations Manager, the Food & Beverage Attendant will support the efficient day to day operations of our Food & Beverage outlets. The successful individual will be passionate about providing a warm, welcoming and professional guest service. You will be required to provide efficient food and beverage service whilst maintaining a high standard of presentation and following all company policies and procedures. This position is the perfect opportunity to be part of a supportive, friendly and passionate team and further develop your hospitality career.
Key responsibilities for the role include: n
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Provide friendly, efficient and professional food and beverage service
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Undertake general waiting duties including serving food and beverages and clearing tables
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Assist with the responsible service and sale of liquor
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Greet and seat guests and assist with reservations
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Provide room service and delivery duties as required
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Accurately process guest payments and follow all cashiering procedures
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Assist with the day to day operation of the Food & Beverage department
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Maintain high standards of cleanliness,



presentation and grooming
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Attend training sessions and team meetings as required
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Work closely with other Food & Beverage personnel in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of hotel guests
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Report any unsafe practices or situations to the manager on duty
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Any other ad hoc responsibilities as required
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To succeed in this role you will not only be reliable and a great communicator but will also possess the following attributes: n
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A friendly disposition and genuine passion for the hospitality industry
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Ability to work autonomously as well as part of a team
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A team player attitude and ability to build positive working relationships
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Ability to follow instructions and adhere to company policies and procedures
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Punctual and reliable with a strong work ethic
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Transparent and confident communication skills
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A willingness to learn and develop within the hospitality industry
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High standard of presentation and grooming
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Current Responsible Service of Alcohol (RSA) certification
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Victorian Food Handlers Certificate is highly regarded
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This role is offered on a
casual basis
and your availability to work a
7-day rotating roster
is required, this includes days, weekends and public holidays.
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Source: this is an extract from the company's own website
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📌 Food & Beverage Attendant (Melbourne)
🏢 Hotel Grand Chancellor Melbourne
📍 Melbourne