Job Description
Casual or Part-Time Medical Receptionist / Administration Officer n
Be the welcoming face of a thriving physiotherapy clinic, where your administrative skills make a real difference every day. Weston Creek Physiotherapy (WCP) is looking for a Casual or Part time Medical Receptionist / Administration Officer to help our clinic run smoothly and ensure every patient feels welcome from the moment they contact us.
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Key responsibilities
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Be the first point of contact for patients, referrers and visitors
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Manage a busy phone line professionally, respond to enquiries and coordinate appointments
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Manage bookings, payments and patient records
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Provide day-to-day administrative support to our physiotherapy team
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Process EPC/CDM, DVA, WorkCover, NDIS and private billing
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Assist with invoicing, debtor follow-up and general accounts administration
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Maintain accurate documentation and uphold patient privacy and confidentiality
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Keep the front desk running like clockwork, even when the clinic gets busy
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What we're looking for
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Proven administration experience in physiotherapy, medical or allied health settings (essential)
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Experience with allied health practice management system and Microsoft office
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Excellent customer service and communication skills
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Able to work effectively both as part of a team and independently
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Australian citizenship or permanent residency (essential)
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Why you'll love working with us
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Supportive team: Work alongside an experienced administration team who will provide practical guidance, share their knowledge and support you as you settle into the role
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Training and development: Build your confidence through structured onboarding, practical learning and opportunities to strengthen your clinic administration skills
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Fun and connection: Regular team activities, team lunches, and our much-loved clinic dog, Bruce
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Health perks: At-cost physiotherapy treatments
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Variety: Enjoy a varied role where no two days are the same
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Meaningful work: Play an important role in creating a positive patient experience while contributing to a team that genuinely cares about patient outcomes
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About us
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Weston Creek Physiotherapy is a busy, patient-focused clinic in Canberra. Our friendly administration and clinical teams work together to provide high-quality care and a welcoming experience for every patient.
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📌 Casual Or Part-Time Medical Receptionist / Administration Officer (Canberra)
🏢 Weston Creek Physiotherapy
📍 Canberra