Job Description
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The Opportunity
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We're looking for an experienced Partner Growth Manager to join our team, owning our most strategic channel partner relationships and driving meaningful growth across our UCaaS portfolio. Access4 operates a channel-only approach, partnering exclusively with managed service providers rather than selling direct. This is a relationship and growth role, if you thrive on building trusted partnerships, spotting growth opportunities others miss, and turning strategy into results, we'd love to hear from you.
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What You'll Be Doing
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This role is about deepening and growing the value of relationships we've already built, acting as a trusted advisor, growth catalyst, and commercial leader to our most important partners.
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Owning and executing strategic account plans aligned to partner and Access4 goals
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Acting as the primary point of contact for key partners, building long-term, trusted relationships
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Driving revenue growth through upsell, cross-sell and expansion initiatives
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Identifying whitespace and new opportunities within partner portfolios
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Designing and executing joint go-to-market plans with partners
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Forecasting and tracking performance, providing transparent insights to internal stakeholders
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Equipping partners with the tools, training, and support they need to succeed
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Collaborating with Sales, Marketing, Product, and Support teams to deliver a seamless partner experience
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Proactively engaging partners and customers to ensure strong adoption, satisfaction, and full realisation of value from our UCaaS platform
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Staying aware of and complying with ISO certifications and standards, and actively participating in related training, audits and improvement effort
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What You'll Bring
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Minimum 5-7 years' experience in Unified Communications, Voice, or Collaboration technologies, with a strong background in partner or account management within a SaaS, telco, or UC environment
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Webex or Microsoft Teams Calling experience highly regarded
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Technical understanding of UC/Voice solutions, including complex call flows
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Commercial curiosity, an understanding of how partners make money and how to help them grow
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A natural relationship builder who earns trust quickly, and is commercially savvy and results driven
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A customer-first mindset with a passion for delivering exceptional experiences
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Adaptable, open-minded, and energised by change
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Australian work authorisation is required for this position
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About Access4
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Founded in ****, Access4 started with a vision to bring unified communications to the MSP market; an automated, singular platform to sell, provision and invoice customers. Today, this platform is known as SASBOSS® and sets the benchmark as an industry standard in middleware to help deliver best of breed vendors and end-to-end partner enablement for service providers.
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We live and breathe our slogan of Innovate, Empower and Partner, which represents our commitment to the channel community and drives the growth of the business. As a team, we embrace genuine conversations, a high performing culture and alignment between all areas of the business. We're also actively working to build a more diverse team, and would love to see more women in tech and telco apply for this role.
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Why Join Us?
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Competitive base salary with a strong OTE
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Be part of a quick-growing UCaaS leader in Australia & NZ, working with cutting-edge voice and collaboration technology
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Enjoy autonomy, trust, and the ability to genuinely shape partner outcomes
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Clear career development pathways and opportunities to grow your commercial expertise
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Hybrid working out of a modern Richmond office
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Regular team events, EOFY and Christmas parties plus more
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Employee Assistance Program (EAP)
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Apply today with your CV and a cover letter outlining your suitability for the role.
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Agencies need not apply.
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📌 Partner Growth Manager (Melbourne)
🏢 Access4 Pty
📍 Melbourne