The Three Seas Psychology Group – Richmond VICThe Three Seas Psychology Group is seeking a Receptionist to join our team on a casual basis.
This is a key position that serves as the first point of contact for our clients and plays a vital role in ensuring smooth operations across our practice.
Based in Richmond, VIC ****, you will be responsible for managing our front desk, welcoming clients, and supporting the administrative functions that keep our psychology practice running efficiently.
This role is essential to creating a professional and welcoming environment for both our clients and clinical staff.What you'll be doingGreeting clients as they arrive and providing them with a warm, professional welcomeManaging appointment scheduling and maintaining accurate client records using practice management softwareProcessing payments and managing financial transactions with accuracy and confidentialityAnswering telephone enquiries and directing calls to appropriate staff membersMaintaining a clean, organised and skilled reception areaAssisting with administrative tasks such as filing, photocopying and general office dutiesProcessing client paperwork and ensuring all documentation is complete and properly filedSupporting clinicians by managing schedules and providing administrative assistance as neededMaintaining strict confidentiality and adhering to privacy regulations relevant to healthcare settingsHandling client enquiries with empathy and professionalismWhat we're looking forPrevious reception or front-desk experience, preferably in a healthcare,



medical or allied health settingStrong organisational and time-management skills with the ability to manage multiple tasks simultaneouslyExcellent communication skills, both written and verbalProficiency with computer systems and practice management software (training can be provided)Professional demeanour and the ability to remain calm under pressureA genuine empathy and patience when interacting with clients who may be experiencing emotional distressDiscretion and commitment to maintaining client confidentiality and privacyAttention to detail and accuracy in administrative tasksFlexibility and willingness to adapt to a casual working arrangementA commitment to providing exceptional customer serviceAbout usThe Three Seas Psychology Group is a dedicated psychology practice committed to providing high-quality mental health services to our community.
Our team of experienced psychologists works collaboratively to support clients' wellbeing and recovery.
We pride ourselves on creating a supportive, professional environment where both clients and staff feel valued.
We are dedicated to maintaining the highest standards of care and professionalism in everything we do.What we offerAs part of The Three Seas Psychology Group, you will benefit from working in a supportive and collaborative team environment.
We value our staff and offer:A flexible casual working arrangement that can be tailored to your availabilityA welcoming and professional workplace cultureThe opportunity to make a positive impact on clients' lives within a healthcare settingTraining and support to develop your skills in practice administrationExposure to the psychology and mental health field
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📌 Receptionist (Melbourne)
🏢 The Three Seas Psychology Group
📍 Melbourne