Job Description
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We're building a skilled and guest-focused Front Office team and are looking for experienced hospitality professionals to join us as part of our opening team.
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If you have a passion for customer service, enjoy creating memorable guest experiences, and thrive in a fast-paced environment, we'd love to hear from you.
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Casual, Part-Time and Full time positions include;
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• Guest Experience Specialists • Front Office Receptionists • Front Office Supervisors
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Essential Requirements:
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• Previous Front Office or Guest Services experience in a hotel environment • Experience using a Property Management System is essential (Mews highly regarded) • Exceptional customer service and communication skills • Strong organisational skills and attention to detail • Ability to work a flexible roster, including weekends and public holidays
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What we're looking for:
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• Friendly,



qualified and welcoming personalities • A genuine passion for hospitality and guest satisfaction • Confidence in handling guest enquiries and reservations • Ability to work efficiently in a busy team environment • Commitment to delivering exceptional service standards
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What we offer:
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• Competitive rates and conditions • The opportunity to be part of an exciting opening team • Supportive leadership and professional development opportunities • A chance to help shape the guest experience at one of Margaret River's iconic hospitality destinations
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As the first point of contact for our guests, our Guest Services Team plays a vital role in creating unforgettable stays and ensuring every guest feels welcomed from arrival through to departure.
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📌 Guest Services / Front Office Team (Western Australia)
🏢 Heytesbury Pty
📍 Western Australia