11 Oct
|
Centorrino Technologies
|
Canberra
11 Oct
Centorrino Technologies
Canberra
Job Description
Join Centorrino Technologies: Innovate, Grow, and Thrive with Us!
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At Centorrino Technologies (CT), we're more than just tech we're a community that goes beyond expectations. We've been recognised as a Great Place to Work in **** and one of the Best Places to Work Medium Size in Australia for ****, with an outstanding eNPS score of 68. And we're not stopping there. We're on a mission to redefine the customer experience, and we need a dedicated
Cloud Engineer
to join our team in Canberra.
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As a Cloud Engineer in our Managed Services team, you'll play a key role in designing, delivering, and supporting secure and scalable cloud solutions for our clients. You'll work across Microsoft Azure, M365, AVD, and hybrid environments, providing hands-on engineering expertise while ensuring outstanding service delivery.
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This role is perfect for someone who enjoys problem-solving, thrives under pressure, and wants to grow in a fast-moving environment where security, reliability, and customer satisfaction are top priorities.
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Having an existing
NV1 security clearance
is required for this role.
White Label Managed Services Team
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We are looking for a motivated and technically capable Level 2/3 Cloud & Systems Engineer to join our White Label Managed Service team supporting a range of enterprise and government clients.
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This role is ideal for someone who enjoys solving complex technical problems, working across modern Microsoft cloud environments, and building long-term capability across infrastructure, automation, and security technologies.
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You will work closely with senior engineers, service delivery teams, vendors, and client stakeholders to deliver operational support, project work, continuous improvement initiatives, and cloud-focused solutions across multiple customer environments.
What You'll Do
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Work across a broad range of enterprise and government customer environments.
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Design, deploy, support, and maintain secure and scalable cloud-based solutions using Microsoft Azure and related technologies.
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Deliver Level 2 and Level 3 operational support across ICT systems and services.
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Troubleshoot and manage technologies including:
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Active Directory & Azure AD / Entra ID
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Azure Virtual Desktop (AVD)
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Microsoft 365 (Teams, SharePoint, Exchange Online/Hybrid)
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Windows Server and core infrastructure services
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Manage incidents, requests, problems, and changes in line with ITIL practices.
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Own technical issues end-to-end from investigation through to resolution while maintaining explicit stakeholder communication.
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Support onboarding, migrations, environment uplift activities, and operational improvement initiatives.
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Implement and maintain infrastructure as code solutions using Terraform, Bicep, or similar tooling.
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Monitor, optimise, and maintain system availability, security, performance, and compliance.
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Work collaboratively with internal teams, vendors, and customer stakeholders to resolve complex technical issues.
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Contribute to documentation, SOPs, knowledge articles, and operational standards.
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Research and recommend service improvements, automation opportunities, and emerging technologies.
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What You'll Bring
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Experience working as a Cloud Engineer, Systems Engineer, or within a Level 2/3 ICT support role.
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Strong troubleshooting and problem-solving skills.
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Experience working within Managed Services, enterprise, or government environments is highly regarded.
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Familiarity with ITSM and ticketing platforms such as ServiceNow, Jira, Ivanti, or similar.
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Strong communication skills with a customer-focused mindset.
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Ability to manage competing priorities and work collaboratively within a team environment.
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Eligibility to hold or obtain an Australian Government Security Clearance.
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Desirable experience or knowledge includes:
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Microsoft Azure
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Microsoft Fabric
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Microsoft 365
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Windows Server environments
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On-premises and hybrid infrastructure environments
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Infrastructure as code technologies such as Terraform or Bicep
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Why You'll Love Working Here:
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Our company is more than just a workplace, it's a hub of inspiration and creativity where employees love to work! Here's why:
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Hybrid working (for majority of our roles) with team anchor days to support collaboration.
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Extensive training and development opportunities that enable continual growth as part of your career planning.
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Extensive discounts and benefits to maximise your money.
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A choice of your IT equipment to maximise your success and access to cost-price tech for your personal needs.
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Fun team events to celebrate achievements and connect with colleagues outside work as part of our engaging culture.
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CT celebrates diversity and enables every voice to be heard as we drive to create the world we want. Apply today and be part of a team that values innovation, inclusivity, variety and diverse backgrounds.
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Note: A valid Vulnerable People / Working with Children Check (WWCC) and Police Check are required.
📌 Cloud Engineer (Canberra)
🏢 Centorrino Technologies
📍 Canberra