Job Description
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Job Title: Retail Sales Assistant
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Job Summary:
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We are seeking a highly motivated and customer-oriented Retail Sales Assistant to join our team at our retail store in West Mackay, Queensland. The successful candidate will have a solid background in retail customer service, with preferred experience in pumping and irrigation products. As a Retail Sales Assistant, you will be responsible for providing excellent customer service, assisting customers with their product inquiries, and driving sales to achieve targets.
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Skills:
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– Excellent communication and interpersonal skills
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– Strong customer service orientation
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– Knowledge of pumping and irrigation products (preferred)
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– Ability to work effectively as part of a team
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– Good organizational skills
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– Basic computer literacy
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Responsibilities:
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1. Greet customers as they enter the store and provide assistance when needed.
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2. Understand customers' needs and recommend suitable pumping and irrigation products based on their requirements.
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3. Provide product information, specifications, pricing details, and answer any related questions.
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4.



Process sales transactions accurately using the point-of-sale (POS) system.
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5. Maintain an organized display area by restocking shelves, arranging merchandise neatly, and ensuring product availability.
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6. Assist in inventory management by conducting regular stock checks and reporting any discrepancies to the supervisor.
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7. Handle customer complaints or concerns promptly by listening attentively, addressing issues professionally, or escalating them as necessary.
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8. Collaborate with colleagues to achieve sales targets while maintaining high levels of customer satisfaction.
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9. Stay up-to-date with industry trends related to pumping and irrigation products through ongoing training or self-study.
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Qualifications:
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1. Previous experience in a similar role within the retail industry is required.
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2. Proven track record of delivering exceptional retail customer service is essential.
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3. Ideally has experience working with pumping and irrigation products; knowledge of different brands/models would be an advantage but not mandatory.
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📌 Retail Sales Assistant (North Mackay)
🏢 NQ Water Services Pty
📍 North Mackay