Job Description
We are seeking a compassionate and motivated Intake Worker who is passionate about supporting individuals and families affected by violence, abuse and neglect. This rewarding opportunity offers the chance to make a meaningful difference through trauma-informed assessment, crisis intervention, care coordination and advocacy, while working collaboratively with a multidisciplinary network to ensure vulnerable clients receive timely, appropriate and client-centred support.
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As a PPP VAN Intake Worker, you will be the first point of contact for individuals and families affected by violence, abuse and neglect, providing compassionate, trauma-informed support and intervention. Working within a specialist multidisciplinary team, you will conduct assessments, coordinate care, facilitate referrals and advocate for clients to ensure they receive timely and appropriate services.
Key Responsibilities n
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Conduct intake, screening, psychosocial assessments and brief interventions for clients experiencing violence, abuse and neglect.
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Provide trauma-informed crisis assessment, response and support, including information regarding medical and legal options.
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Coordinate care planning and referrals,



working collaboratively with internal and external services to achieve positive client outcomes.
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Deliver client-focused advocacy, consultation and liaison services to clients, families, health professionals and partner agencies.
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Maintain accurate clinical records, contribute to data collection and quality improvement activities, and participate in business hours and after-hours crisis response services.
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Our ideal candidate will: n
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Hold an recognised degree as a Social Worker, Registered Nurse, Psychologist or Occupational Therapist with Peak Body Membership
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Experience providing trauma-informed assessment, crisis intervention and support to individuals and families affected by violence, abuse, neglect or other complex circumstances
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Well-developed communication and interpersonal skills, with the ability to build effective relationships and work collaboratively with clients, health professionals and partner agencies
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A strong commitment to client-centred care, with the ability to assess needs, coordinate referrals and advocate for vulnerable clients in a sensitive and qualified manner.
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A current Class C driver's licence
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Current Australian working rights
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📌 Ppp Van Intake Worker (Wagga Wagga)
🏢 Therapy Coalition
📍 Wagga Wagga