Job Description
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About us:
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Scanlan Theodore is a heritage Australian House – an epitome of elegance and refined sophistication. A House of artisans, luxurious fabrics and human values, it has stayed true to its independent spirit while threading a 40-year heritage of elevated craftmanship.
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Founded in **** by Gary Theodore, the House's long-standing success is tied to a delicate balance between tradition and modernity, preserving the values of the past while having the courage to innovate and reinvent.
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The products are central to everything and speak for themselves – crafted to be beautiful and practical companions in the lives of the women for whom they are designed.
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About the role:
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As a Boutique Operations Coordinator within our Canberra Boutique, you will be responsible for overseeing and coordinating the operational activities within the Boutique. Based in a Boutique and working closely with the Boutique management team, this position plays a crucial role in ensuring daily business objectives are achieved. The role seeks to optimise efficiency and support the Boutique and Online Client by maintaining accurate inventory.
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This role will:
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Collaborate with the Boutique management team to develop and optimize boutique processes, ensuring efficient stock management, and overall boutique operations.
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Collaborate with Head Office in processing all incoming and outbound stock movement through Apparel21 (AP21) (transfers, shipments, returns, recalls etc.).
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Ensure accuracy of boutique inventory levels in AP21, investigating discrepancies with urgency and communicate findings to boutique management and the Operations Team.
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Lead the preparation of inventory for seasonal changeover, product launches or when replenishment is received.
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Lead in the completion of all online (Ship from Store) orders that are allocated to the boutique, ensuring accurate fulfilment and timely dispatch to clients.
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Support the retail team in executing Scanlan Theodore Visual Merchandising standards,



ensuring all stock on the Boutique floor is reflective of VM direction.
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Support boutique management in raising maintenance issues to management and the Operations Team in a timely manner.
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Support the Boutique management team to provide an exceptional client experience, assisting clients where required.
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Implement an organisational process for Back of House (BOH) in line with the delivery calendar, gaining feedback from boutique management team.
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Ensure the implementation of BOH processes, stock procedures and best practices by all team members, raising concerns to the boutique management team when required.
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The successful candidate will have:
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Previous experience in an operational, stock management or sales position within the retail industry.
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Computer literacy, including proficiency in Microsoft Office suite and point-of-sale systems, inventory management software and other retail-related technologies.
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The desire to work in a fast-paced environment with a positive attitude.
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Highly developed organisational and time management skills; high level of initiative and problem-solving skill capacity.
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Ability to work flexibly and adapt to shifting priorities, adjusting workload and priorities accordingly.
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Availability across Monday to Friday
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Why work with us?
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Seasonal wardrobes
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Excellent incentives
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Competitive salary package
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Training and development
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Company Progression
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We are committed to fostering an inclusive and diverse setting where opportunities and challenges are a priority across many facets in which our business operates.
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We are seeking to recruit, promote and reward our teams according to their professional aspirations, contribution, achievements and commitment to our values.
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If this Full-Time opportunity sounds like your next challenge, complete your application by clicking the Apply Now button and we will be in touch.
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In anticipation of a high volume of applicants, only shortlisted candidates will be contacted.
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📌 Boutique Operations Coordinator - Canberra
🏢 Scanlan Theodore
📍 Canberra