Vendor Operations Lead: Customer Experience & Automation (Melbourne)

Vendor Operations Lead: Customer Experience & Automation (Melbourne)

11 Oct
|
myob-2
|
Melbourne

11 Oct

myob-2

Melbourne

Job Description
MYOB is seeking a Senior Vendor Operations Lead in Australia to own the relationship with outsourced contact centre partners, driving performance, governance, risk and commercial outcomes across a large-scale operation. This senior IC role requires influencing without direct authority and partnering across functions to deliver durable improvements through automation and AI.
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You'll build trusted relationships, manage escalation points for vendor performance and risk, and shape the future of
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📌 Vendor Operations Lead: Customer Experience & Automation (Melbourne)
🏢 myob-2
📍 Melbourne

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