Sunshine Coast Oral, Facial & Implant Specialists – Buderim QLDAbout UsSunshine Coast Oral, Facial & Implant Specialists (SCOFIS) is a leading oral and maxillofacial surgery practice dedicated to providing exceptional care to our patients.
We specialise in advanced surgical procedures, dental implants, and facial reconstruction, all while maintaining a prioritises approach that prioritises comfort and satisfaction.Job DescriptionSCOFIS is seeking a friendly and organised experienced specialists Medical Receptionist to join our team.
As the first point of contact for our patients, you will play a crucial role in creating a welcoming environment and ensuring the smooth operation of front office activities.
Your responsibilities will include managing patient interactions, scheduling appointments, and providing administrative support to the clinical team.
This is a permanent part time role, working 3-4 days per week.ResponsibilitiesFront Desk Operations: Greet patients with a warm and professional demeanour, answer phone calls, and manage incoming and outgoing correspondence.Appointment Scheduling: Schedule and confirm patient appointments, handle cancellations or rescheduling, and ensure that the appointment calendar is efficiently managed.Patient Check-in/Check-out: Assist patients with check-in procedures, including verifying insurance information and collecting necessary documentation, and facilitate the check-out process,



including scheduling follow-up appointments.Patient Records Management: Maintain accurate and up-to-date patient records, ensuring compliance with privacy regulations and office protocols.Billing and Payments: Assist with processing payments, providing cost estimates, and answering billing-related inquiries.Administrative Support: Provide general administrative support to the clinical and administrative teams, including data entry, filing, and handling correspondence.Communication: Serve as a liaison between patients and clinical staff, ensuring clear and effective communication throughout the patient's visit.RequirementsPrevious experience in a dental or specialist office setting, preferably in a receptionist or front office role.Strong interpersonal and communication skills, with the ability to create a welcoming setting for patients.Excellent organisational skills and attention to detail, with the ability to manage multiple tasks efficiently.Proficiency in office management software and scheduling systems.Knowledge of dental/medical terminology and insurance processes is preferred.Compassionate and patient-centered approach, with a commitment to delivering exceptional service to our patients.Competitive salary commensurate with experience.Opportunities for professional development and continuing education.A supportive and collaborative work environment focused on excellence in patient care.
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📌 Specialist Medical Receptionist (Queensland)
🏢 Sunshine Coast Oral, Facial & Implant Specialists
📍 Queensland