Entry Level Customer Service Agent – TSA Group - AustraliaWe are looking for customer-centric superstars to join our vibrant and energetic team.
At TSA, we are customer-inspired and value you as a team member.
Here are some of the perks our team enjoys:Why You'll Love Working with UsRosters Available: Multiple flexible working arrangements with hybrid opportunities after probationSupportive Team Environment: Regular social gatherings and collaboration with managers and senior team membersMeaningful Work: Help customers make informed decisions about policies that best suit their needsFantastic Advantages: Yearly retention bonuses, awards, prizes, and discounts on health insuranceCareer Growth: Ongoing professional development, career progression, and fully paid comprehensive trainingAfter you apply, you will complete an online activity accessible via phone or computer, then a Recruiter will be in touch to discuss full-time roles available at TSA.If you have previous customer service or sales experience, enjoy technology, and want to join an industry leader, you could be the person we are looking for.What You'll Be DoingHandle a mix of inbound and outbound calls,



assisting customers with their inquiriesUse effective communication to build rapport and deliver engaging customer experiencesBe flexible with hours to ensure we're available when customers need usWhat Makes You Perfect for This RoleMust be based in PerthExcellent communication skills with the ability to listen, empathize, and engage in friendly conversationStrong computer literacy and multitasking abilitiesSelf-motivation and a desire to growOpenness to learning new skills and applying themResilience and the ability to perform at your bestProblem-solving, solution-oriented mindsetReliable internet connection and a suitable work-from-home setupSafety and InclusionTSA Group is committed to building a diverse and inclusive workplace.
We strongly encourage applications from Indigenous Peoples and value the unique skills and experiences Indigenous applicants bring.
If you are an Indigenous candidate and would like support with your application, please contact .
Join UsVisit our official channels or press apply to see more about TSA Group.Stay vigilant against fraudulent job offers.
We never ask for financial details during recruitment and legitimate communication will come from official TSA Group email addresses (e.g., @tsagroup.com.au).
If you receive a suspect offer, do not respond and report it to .
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📌 Entry Level Customer Service Agent (Western Australia)
🏢 TSA Group - Australia
📍 Western Australia