Hope Physio is an expanding Allied Health service supporting clients across Melbourne.
We provide Occupational Therapy, Physiotherapy, and Speech Therapy, and we're looking for a professional, client‐focused Receptionist to join our team.Key TakeawayWe need someone with medical/allied health reception experience, strong customer service, and ideally sales or conversion skills to support bookings and client engagement.About the RoleAs the first point of contact for clients, you will play a crucial role in creating a warm, organised, and professional setting.
You will manage front‐desk operations, support clinicians, and ensure smooth day‐to‐day functioning of the clinic.Key ResponsibilitiesGreet clients and manage check‐ins with a friendly, skilled mannerAnswer phone calls, respond to enquiries, and manage appointment bookingsCoordinate clinician schedules and support daily workflowProcess payments, invoices,



and Medicare/NDIS‐related administrationMaintain accurate client records and documentationAssist with onboarding current clients and explaining servicesSupport general administrative tasks and clinic organisationPromote services and assist with client conversions (sales experience highly regarded)About YouExperience working in a Medical or Allied Health reception role (essential)Strong customer service and communication skillsAbility to manage a busy front desk with professionalismExperience with appointment systems (e.g., Cliniko, Nookal, Halaxy) preferredSales or client‐conversion experience is a strong plusHigh attention to detail and strong organisational skillsAbility to work independently and as part of a multidisciplinary teamFriendly, reliable, and committed to excellent client careWhat We OfferSupportive and collaborative Allied Health teamOpportunities for professional developmentStable, long‐term role with growth potentialA positive workplace culture focused on client outcomesFlexible full‐time or part‐time arrangements
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📌 Medical Allied Health Receptionist (Victoria)
🏢 Hope Physio
📍 Victoria