Job Description
Pay:
$***** per hour + super+ NFP Salary Packaging
Location:
Gladstone, QLD
Employment Type:
Full-time
Program:
Early Intervention Homestay / Housing & Homelessness
n
Tradewind Australia is seeking an experienced
Crisis Support Worker
to join a frontline Housing & Homelessness program supporting people who are homeless or at risk of homelessness.
n
This role provides
end-to-end support to clients engaged in the Homestay program
, with a strong focus on helping people overcome barriers to housing and
establish and maintain successful tenancies
.
n
This is an opportunity to provide meaningful, practical support to clients while helping them
secure and sustain safe, stable housing
. Working across an outreach-based Homestay program, you will support clients from intake through to exit, helping them build the skills, confidence and connections, and move towards greater independence.
About the role
n
You will work closely with clients to understand their circumstances, identify barriers to stable housing and provide holistic, client-centred, individualised support to help them achieve sustainable housing outcomes.
n
Your responsibilities will include:
n
n
Provide
end-to-end support
from client intake through to exit
n
Support clients who are homeless or at risk of homelessness
n
Help clients
secure, establish and maintain stable tenancies
n
Identify barriers impacting a client's ability to obtain or sustain housing
n
Provide practical support around
tenancy rights, responsibilities and obligations
n
Apply a strong understanding of relevant
Queensland residential tenancy legislation
to support clients and provide accurate tenancy advice
n
Assist clients to understand their tenancy agreements, requirements and responsibilities
n
Develop and review individualised case management plans
n
Provide advocacy,



information and referrals to relevant housing and community services
n
Support clients with budgeting, goal setting and developing independent living skills
n
Connect clients with services that can address broader needs impacting housing stability
n
Monitor client progress and respond to changing risks or circumstances
n
Maintain accurate case notes, records and relevant homelessness service databases
n
Work collaboratively with housing providers, community services and other professionals
n
Support clients to build their independence and capacity to sustain their accommodation
n
About you
n
We are looking for a compassionate & experienced community services professional with a
strong understanding of homelessness, housing and tenancy support
and the ability to build trust and work confidently with clients experiencing complex circumstances. can with clients.
n
n
Previous experience in homelessness, housing, tenancy support, crisis support or case management
n
Strong working knowledge of Queensland residential tenancy legislation and tenancy rights and obligations
n
The ability to interpret and explain tenancy requirements clearly to clients
n
Experience supporting people experiencing barriers to obtaining or maintaining reliable housing
n
Strong understanding of client-centred and strengths-based support
n
Excellent communication, advocacy and relationship-building skills
n
Strong case-management, organisation and documentation skills
n
The ability to maintain professional boundaries while building trusting relationships
n
The ability to work independently and as part of a broader team
n
n
Essential
n
n
Police Check
n
A current Queensland driver's licence
n
Strong working knowledge of Queensland residential tenancy legislation and tenancy rights and obligationsn
n
Certificate III in Community Services or a related qualification
n
#J-*****-Ljbffr

📌 Early Intervention Housing Officer (Gladstone Central)
🏢 Tradewind Australia Pty
📍 Gladstone Central