Job Description
Job Context n
The HR Generalist helps to deliver an effective, commercially aligned HR services by managing core HR administration, operations, and coordination activities. Ensure the smooth running of day-to-day HR processes while contributing to a consistent, high-quality employee experience across the organisation.
What You'll Do n
n
Own the delivery of seamless, high-quality HR operations across the employee lifecycle, ensuring every touchpoint drives a high-performance culture.
n
Act as a trusted first point of contact, providing transparent, commercially minded guidance that enables managers to make confident, effective people decisions.
n
Maintain robust, accurate people data and HR systems, leveraging automation and AI to improve efficiency, reduce manual effort, and enhance data integrity.
n
Support the execution of people strategies by enabling workforce planning, organisational change, and talent processes that directly impact business performance.
n
Drive the operational delivery of performance cycles, including goal setting, reviews, and reward processes, reinforcing accountability and high standards.
n
Embed global HR frameworks with a pragmatic, locally relevant approach, ensuring consistency, compliance, and business alignment.
n
Partner with managers on day-to-day employee matters, providing practical guidance and supporting early-stage employee relations cases, while escalating and partnering closely with the Senior HR Business Partner on more complex issues.
n
Translate HR data into meaningful insights, building dashboards and reporting that inform decisions, highlight trends, and unlock productivity.
n
Continuously challenge and improve HR processes, using technology, automation, and AI to simplify workflows, increase speed, and scale impact.
n
Build and maintain clear, scalable operating procedures that enable consistency, efficiency,



and a best-in-class HR service.
n
n
This job description is not an exhaustive list of duties and may be modified at the discretion of Simpro Group.
What You'll Bring n
n
Proven experience in an HR Generalist, HR Advisor, or strong HR Administrator role within a fast-paced, commercially driven environment.
n
Demonstrated ability to take a pragmatic, solutions-focused approach to people challenges, balancing risk with business outcomes.
n
Experience delivering end-to-end HR operations across the employee lifecycle at pace and scale.
n
Highly organised with strong attention to detail; consistently delivers accurate, high-quality work in a fast-moving environment.
n
Experience operating in environments undergoing growth, transformation, or organisational change is highly desirable.
n
Embraces technology, automation, and AI to drive efficiency, scalability, and continuous improvement.
n
Strong working knowledge of HRIS platforms, with the ability to generate and interpret data, reports, and insights.
n
Solid employment law knowledge, with the confidence to apply it in a practical, commercially aligned way.
n
Demonstrates strong emotional intelligence, building trusted, respectful, and effective working relationships across the organisation.
n
Effective stakeholder management skills, with the credibility and confidence to partner with managers on day-to-day people matters.
n
Our Core Values n
n
We Are One Team
n
We Are Customer Centric
n




We Are Growth Minded
n
We Are Accountable
n
We Celebrate Success
n
n
Simpro, AroFlo, BigChange & ClockShark are equal opportunity employers with a best-in-class onboarding program and supportive team environments. We embrace and support culture diversity and Equal Employment Opportunity. Aboriginals, Torres Strait Islanders and minority groups are encouraged to apply.
n
Visit
simprogroup.com/au/company/careers
to learn more about us and our values.
n
Simpro Group provides best-in-class SaaS field service management solutions to trade and field service businesses worldwide. The group comprises four industry-leading companies, Simpro, AroFlo, BigChange and ClockShark, with offices across North America, Australia, New Zealand and the UK. Simpro, AroFlo & BigChange provide comprehensive field service management software for growth-minded trade and field service businesses, while ClockShark specializes in time-tracking and scheduling software solutions. Together, these companies seek to drive businesses forward with solutions that empower teams to work smarter, provide foundations for business scaling, and offer data-driven insights to fuel decision-making.
n
Simpro Group serves over 22,000 businesses and over 400,000 users worldwide and has a global workforce of more than 600 employees.
n
Ready to transform your business? Explore our products at simprogroup.com, aroflo.com, bigchange.com and clockshark.com.
n
Welcome to Simpro! Together with AroFlo, BigChange and ClockShark we are one team made up of many nationalities. We are customer-centric, always putting our customers and teammates first. We take accountability, owning both our innovations and our mistakes. We're growth-minded, constantly learning and evolving. And most of all, we celebrate our successes together!
#J-*****-Ljbffr

📌 Hr Generalist (Melbourne)
🏢 simPRO Corporate
📍 Melbourne