Job Description
n
Summary:
n
Reporting to the Head of Sales, the aim is to achieve sales targets by promoting and selling the company's services and products to existing and new customers. Make a positive contribution to the growth and profitability of the business by identifying and winning new business opportunities.
n
n
Key Accountabilities
n
• Conduct market research to identify prospects across target verticals and understand their travel needs
n
• Using a range of initiatives to identify, pursue and progress new business opportunities through the sales cycle
n
• Act as the primary point of contact for your prospects to build, develop and maintain strong and successful relationships
n
• Work with Bid Team to manage, prepare and present compelling sales proposals, presentations and follow-up
n
• Manage, attend and present at external prospect/customer meetings, events and internal meetings
n
• Develop and implement effective sales strategies to achieve sales targets and company goals
n
• Supported by our commercial team, negotiate and manage contracts and agreements for new clients and renewals
n
• Collaborate with the Implementation Team and other departments across Gray Dawes to ensure seamless service delivery
n
• Work closely with the sales team to share industry knowledge, best practices and support each other in achieving sales objectives
n
• As required, mentor and coach junior sales team members, providing guidance and support for their professional development
n
• Build and maintain a professional network across the travel industry, keeping up to date with industry trends, competitors, and market conditions
n
• Represent the company at industry events, trade shows, and conferences
n
General Accountabilities:
n
• Put customers first and deliver the best possible service at all times.
n
• Adhere to all relevant policies, operating procedures and standards at all times.
n
• Attend staff meetings and training sessions as required.
n
• Always work with due care and attention to ensure the personal safety of yourself and others.
n
• Carry out any other role or task that is commensurate with the spirit and purpose of this job description.
n
n
Experience
n
• Proven record of sales success in sales role within a service environment
n
• Identification and development of new business opportunities through to fulfilment
n
• Negotiating with key decision makers
n
• Previous TMC experience
n
n
Skills/Knowledge
n
• Proficiency in CRM software and Microsoft Office suite
n
• Excellent communication, presentation and negotiation skills
n
• Results orientated self-starter with the ability to prioritise own workload
n
• Microsoft Dynamics CRM
n
• Industry knowledge
n
• Understanding of tendering and pricing processes
n
n
Attitude/Aptitude
n
• Ability to develop and maintain good customer relationships
n
• Able to accurately assess customer needs and expectations
n
• Motivated by the achievement of targets
n
• Able to assimilate information and knowledge accurately
n
• Respond positively when under pressure to achieve targets and deadlines
n
• Existing knowledge of current trends and conditions within the Business Travel industry
n
n
Special Requirements
n
• Able to travel within Australia and stay away from home as required
n
• A skilled image when representing the company
n
• Able to attend out-of-hours events, training and presentations
n
• Full, clean driving license
n
n