Job Description
Fairfield Boathouse is one of Melbourne's most iconic hospitality destinations, a unique waterfront venue combining hospitality, tourism, events, and recreational experiences all in one. With exciting renovations on the horizon, we're entering a major new chapter and are searching for an experienced Venue Manager to lead the business through its next phase of growth.
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This is a rare opportunity to take the reins of a large-scale, multifaceted operation with strong local roots, high tourist traffic, a thriving events business, and seasonal trade dynamics that require a highly capable and commercially minded operator.
About the Role n
As Venue Manager, you will oversee all aspects of the venue's operation, leading a large and diverse team across food & beverage, events, and boat hire while ensuring exceptional guest experiences and strong commercial outcomes.
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This is not a standard hospitality management role. Fairfield Boathouse requires a resilient and adaptable leader who can confidently navigate peak trading periods, seasonal fluctuations, and the complexity that comes with running a destination venue catering to a broad range of clientele.
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You will play a key role in driving profitability, labour management, operational standards, team culture, and customer engagement while helping shape the venue during an exciting redevelopment period.
What You'll Be Responsible For n
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Leading and developing a large front and back-of-house team
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Driving venue profitability and operational performance
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Managing labour, wages, and cost controls across fluctuating trade periods
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Overseeing high-volume service operations and large-scale events
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Delivering exceptional customer experiences across diverse demographics
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Building strong relationships with locals, tourists, families,



and community stakeholders
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Maintaining high standards across service, presentation, and compliance
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Leading the venue through upcoming renovations and operational change
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Creating a positive, high-performing team culture
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About You n
You are an experienced hospitality leader who thrives in large, fast-paced, and operationally complex environments. You bring strong commercial acumen, calm leadership under pressure, and the ability to balance strategic oversight with hands‐on operational involvement.
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You'll ideally have:
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Proven experience managing large hospitality venues or destination operations
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Strong understanding of P&L; management, labour control, and profitability
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Experience leading high-volume service environments and events operations
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Exceptional people leadership and team development skills
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The ability to manage seasonal trade fluctuations and operational complexity
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A warm, engaging leadership style with strong customer and community focus
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A proactive and solutions-focused mindset
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Experience in tourism, waterfront, or multifaceted hospitality operations highly regarded
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Why Join Australian Venue Co.? n
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Total package up to $154K (Base salary + super + KPI bonus)
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Staff discounts across 250+ venues throughout Australia & Current Zealand
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Real career growth opportunities within one of the fastest-growing hospitality groups in ANZ
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Strong centralised support across operations, marketing, people & culture, finance, recruitment, and training
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Be part of an exciting renovation and transformation journey
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Work with a business that invests heavily in people development and internal progression
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If you're a commercially savvy hospitality leader ready for your next challenge, we'd love to hear from you.
#J-*****-Ljbffr

📌 Venue Manager - Fairfield Boathouse (Melbourne)
🏢 QUEENSLAND VENUE CO.
📍 Melbourne