Job Description
PERSOL in Melbourne is seeking an experienced Genesys Telephony Support Engineer for a 3-month contract to support and maintain our contact center platform. You will handle incidents, perform configuration changes, and work closely with operations, IT and carriers to keep the system reliable.
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The role requires 8+ years in IT/telephony with hands-on Genesys Cloud and On-Prem, strong call-flow skills, and familiarity with ITSM tools; Australian working rights are essential.
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