Ccaas Support Engineer: Genesys Cloud & Amazon Connect (Melbourne)

Ccaas Support Engineer: Genesys Cloud & Amazon Connect (Melbourne)

11 Oct
|
Concentrix Catalyst
|
Melbourne

11 Oct

Concentrix Catalyst

Melbourne

Job Description
Concentrix Catalyst Pty Ltd. is seeking a skilled CCaaS Support Engineer with hands-on experience in Genesys Cloud and Amazon Connect.
n
You will deliver Level 1–2 support, manage IVR configurations, call routing, and incident handling to ensure high availability and customer satisfaction. The role emphasizes proactive problem solving, collaboration with cross-functional teams, and ongoing documentation to support knowledge sharing.
#J-*****-Ljbffr

📌 Ccaas Support Engineer: Genesys Cloud & Amazon Connect (Melbourne)
🏢 Concentrix Catalyst
📍 Melbourne

Reply to this offer

Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.

Project Engineer (Melbourne)

Project Engineer (Melbourne)

13 Oct
|
Motion Recruitment
|
Melbourne
  • 13 Oct
  • Motion Recruitment
  • Melbourne

About the opportunity A well-established electronic security integrator is looking for a Project Engineer to join its team, based in Melbourne, with Sydney-based candidates also being considered. [...]

Safety Officer - Pilings (Western Australia)

Safety Officer - Pilings (Western Australia)

13 Oct
|
Design & Build
|
Western Australia
  • 13 Oct
  • Design & Build
  • Western Australia

Safety Advisor | Piling | Commercial & Mining | $150K–$170K + Super + Vehicle Our client is a well-established specialist piling contractor delivering concrete piling projects across the commercial [...]

Subscribe to this job alert:

Get the latest job offers by email for: ccaas support engineer: genesys cloud & amazon connect (melbourne) / melbourne

HR Coordinator (Mulgrave)

HR Coordinator (Mulgrave)

13 Oct
|
Veritas
|
Mulgrave
  • 13 Oct
  • Veritas
  • Mulgrave

About the Role: Expand your HR experience and broaden your corporate HR skillset within a prestige global brand. We’re looking for a motivated HR professional with 1-2 years’ experience, inc [...]

Emergency FACEM - Locum (Victoria)

Emergency FACEM - Locum (Victoria)

13 Oct
|
CC Medical
|
Victoria
  • 13 Oct
  • CC Medical
  • Victoria

If these dates or rates don’t match you are looking for, please reach out to your consultant as we have many unadvertised positions - 8 November until 1 December - Accommodation provided, travel ki [...]

Subscribe to this job alert:

Get the latest job offers by email for: ccaas support engineer: genesys cloud & amazon connect (melbourne) / melbourne