Job Description
Join Our Team as Our Receptionist at Healthia HUB Townsville n
Are you a customer-focused professional ready to take your career to the next level in a dynamic healthcare team?
n
Healthia Hub Townsville is seeking an experienced and passionate Receptionist to become an integral part of our multi-disciplinary team!
What's In It For You n
Enjoy Healthia Group
Employee Discounts – up to 30% off services and products
, including podiatry, Pilates, strength classes, physiotherapy and footwear.
n
Access discounted memberships through Fitness Passport for you and your family.
n
Access career development pathways, leadership training and professional development opportunities through Healthia's extensive network.
n
Work alongside a passionate team that genuinely cares about your success.
n
Join a modern clinic committed to delivering exceptional patient care.
The Opportunity n
We're on the lookout for our next admin superstar - someone organised, reliable, and passionate about delivering excellent care alongside our welcoming multi-disciplinary team.
n
This role will be on a
part-time basis (minimum 26 hours per week)
, where the successful applicant will act as an information resource and ambassador to our patients, the general public, practitioners and team members.
n
As the first point of contact for our clients, you will:
n
Greet clients warmly and manage front desk operations.
n
Schedule appointments and handle phone and email enquiries.
n
Process payments and manage health fund claims via HICAPS.
n
Maintain accurate client records and ensure confidentiality.
n




Collaborate with our multidisciplinary team to keep clinic operations running smoothly.
What We're Looking For n
Ideally, you'll have allied health or medical reception experience, but a positive attitude is most important. We're looking for someone who enjoys a fast-paced team environment and is confident meeting deadlines and contributing to team goals.
n
You'll have excellent written and verbal communication skills, a team-first "can do" attitude, and a passion for excellent customer service. You'll also be able to multitask, work under pressure, maintain robust attention to detail, use Microsoft Suite confidently, and contribute positively to a collaborative team environment.
About Us n
North Queensland Physiotherapy Centre and My FootDr Townsville are coming together to create a collaborative multidisciplinary healthcare hub, bringing physiotherapy, podiatry and allied health services together under one roof to better support the local community of the southern highlands.
n
As part of the Healthia group, one of Australia's leading allied health organisations, our team benefits from the support of a national network while maintaining the welcoming, community-focused culture that our clinics are known for.
n
We are passionate about delivering exceptional patient care and creating a positive experience for every person who walks through our doors. As we continue this exciting new chapter, we are looking for a Senior Receptionist who thrives in a fast-paced environment, enjoys building relationships and takes pride in providing outstanding customer service.
n
To learn more about us, please visit our website:
#J-*****-Ljbffr

📌 Receptionist (Townsville)
🏢 Healthia
📍 Townsville