Job Description
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About the role
Black Truck & Ag' is seeking a talented Parts Interpreter to join our team in Chinchilla, QLD. In this full-time position, you will be responsible for providing expert advice and support to customers, ensuring they receive the right parts and accessories for their vehicles and equipment.
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What you'll be doing
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Assist customers in-person, over the phone, and via email to identify and locate the appropriate parts and accessories for their needs
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Utilize your technical knowledge and problem-solving skills to provide accurate and timely information to customers
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Maintain inventory levels and identify opportunities to improve product availability
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Collaborate with the sales and service teams to ensure a seamless customer experience
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Provide exceptional customer service and build strong relationships with both new and returning customers
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Participate in regular training to stay up-to-date with new products and industry developments
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What we're looking for
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Relevant experience in a parts interpretation or customer service role within the automotive or agricultural industries
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Strong technical knowledge and understanding of vehicle and equipment parts and accessories
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Excellent communication and customer service skills, with the ability to provide clear and concise information
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Proficient in using computerised inventory and ordering systems
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Attention to detail and the ability to work accurately under pressure
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A positive, friendly, and helpful attitude
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What we offer
At Black Truck & Ag', we are committed to providing our employees with a supportive and rewarding work environment. In addition to a market-competitive salary, we offer a range of perks, including:
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Ongoing training and development opportunities
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Discounts on products and services
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Opportunities for career advancement
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A collaborative and friendly team culture
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About us
Black Truck & Ag' is a leading provider of parts, service, and equipment for the automotive and agricultural industries in regional Queensland. With a reputation for quality, innovation, and exceptional customer service, we are dedicated to supporting our local communities and helping our customers succeed.
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If you are excited about this chance and believe you have the skills and experience to excel as a Parts Interpreter, we encourage you to apply now.
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📌 Parts Interpreter (Queensland)
🏢 Harvey Black Group Pty
📍 Queensland