Job Description
MSK Pain Group is a well-established, busy specialist practice in Glen Iris treating musculoskeletal and neuropathic pain. We're looking for a switched-on, organised administrator to join our friendly team 4 days a week on site.
About the Role: n
You'll be the link between our patients, doctors, hospitals and the wider team, providing administrative support and patient coordination in a fast-paced clinical setting.
Key Duties Include: n
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Booking patient appointments and procedures
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Answering phones and responding to patient and referrer emails
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Welcoming patients and providing a warm, qualified experience
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Liaising with patients, hospitals and clinical staff
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Processing referrals, procedural paperwork and patient documentation
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Preparing and submitting theatre lists
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Billing, procedural billing and following up outstanding accounts
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Managing daily practice administration
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What You'll Need: n
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Confident computer skills and ability to work across software platforms
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Experience with Gentu or similar practice management software is a bonus, but not essential (full training provided)
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Strong communication and interpersonal skills, with a caring manner for patients
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Ability to prioritise and manage multiple tasks
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Attention to detail and a proactive attitude
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Discretion when handling confidential patient information
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Part-time flexibility: 4 days per week (30 hours)
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Some work-from-home days may be available
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Free on-site parking
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Work alongside a supportive and experienced team
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Extensive on-the-job training provided
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📌 Medical Administrator (Melbourne)
🏢 MSK Pain Group
📍 Melbourne