Global Account Director MSP x 3 Available
Reports to
Director, Global MSP
Role Type
Full-Time
Location
CEMA
About Us
Founded in **** and based in Melbourne, Australia, PingCo is a pioneering technology leader transforming telecommunications with TCAP , a groundbreaking, fully automated cloud calling platform.
We partner with global telecom providers, streamlining operations, cutting deployment times, and boosting revenue through zero-touch automation and scalable solutions.
As a Microsoft Certified Accelerator Partner, we integrate Operator Connect and Microsoft Teams, empowering carriers to innovate and deliver exceptional customer experiences.
At PingCo , we're a dynamic, collaborative team shaping the future of voice in a fast-evolving digital world.
The Opportunity
Global Account Director will grow PingCo's managed service provider channel across a dedicated market.
The role will identify priority partners, develop a focused pipeline and convert consolidation, automation and voice service needs into commercial opportunities for PingCo.
This is a senior individual contributor role requiring strong market knowledge, disciplined pipeline development and the confidence to lead opportunities from first contact through to commercial agreement.
Key Responsibilities
Develop and execute a focused regional territory plan for the MSP channel.
Identify and qualify managed service providers that align with PingCo's platform capabilities and commercial model.
Build relationships with senior commercial, technical and operational stakeholders within prospective partners.
Create a strong pipeline through targeted outreach, industry relationships, referrals and relevant events.
Lead commercial discovery and coordinate technical discovery, workshops and demonstrations with Solution Engineering.
Explain how PingCo can help MSPs consolidate suppliers, automate service delivery and improve scale.
Develop proposals and business cases that reflect partner requirements,



commercial value and implementation considerations.
Lead negotiations and progress opportunities through contract and transition into implementation planning.
Maintain accurate opportunity records, forecasts and next steps within the CRM.
Coordinate with the SVP, Western Europe and UK where accounts or opportunities overlap with the Tier 1 carrier market.
Provide the Director, Global MSP Division with clear reporting on pipeline health, market feedback and support required.
Share competitor intelligence and partner feedback with Product, Solution Engineering and the wider commercial team.
Represent PingCo at relevant MSP and telecommunications events.
Contribute to repeatable MSP sales materials, case studies and partner onboarding practices.
Undertake any other duties reasonably required by the Company from time to time.
The Opportunity
Strong business development experience within telecommunications, managed services, voice, UCaaS, SaaS or a related technology market.
Experience selling to or partnering with managed service providers across CEMEA, APAC or both.
An established network in relevant partner or service provider markets.
Demonstrated ability to create pipeline and win new business across multiple countries.
Understanding of MSP commercial models and the operational challenges created by fragmented voice services and suppliers.
Ability to lead commercial discovery and work effectively with technical specialists during solution development.
Strong negotiation, presentation and relationship management skills.
Disciplined CRM, pipeline management and forecasting practices.
High autonomy, sound judgement and the ability to prioritise a broad territory.
Excellent written and verbal English, with additional relevant language capability highly regarded.
Willingness to travel across the territory as required.
Key Company Expectations
Showcases professionalism and consistently produces high-quality work on or ahead of time
Takes initiative, is a positive team member and exhibits solid communications skills
#J-*****-Ljbffr

📌 Global Account Director [Cemea] (Melbourne)
🏢 Pingco Pty
📍 Melbourne