Job Description
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Join the Angus Australia Team – Member Services Officer (Armidale)
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Angus Australia is seeking a Member Services Officer to join our Armidale-based team. This is an excellent opportunity for someone who enjoys working with people, has strong attention to detail and is looking to build a career in a purpose-driven organisation supporting the Angus membership.
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About the Role
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As part of our Member Services team, you'll play a key role in supporting Angus producers across Australia and Recent Zealand. You'll help members access the tools and services they need to manage their cattle operations – from registrations and DNA processing through to performance data and export certification.
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This is a varied, hands-on role combining customer support, data management and problem-solving.
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What You'll Be Doing
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Processing member transactions including registrations, transfers, performance data and DNA submissions;
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Supporting members via phone, email and in person;
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Assisting members with the use of Angus Australia systems,



including Angus.tech.
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Troubleshooting data and system queries with accuracy and care;
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Working closely with internal teams to support a smooth member experience;
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Assisting with member engagement activities, including occasional events
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About You
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You may be early in your career or bring experience from a customer service or administrative role. Either way, you're someone who takes pride in getting things right and helping others.
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You'll bring:
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Strong communication skills and a genuine interest in helping people;
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High attention to detail and confidence working with data;
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Solid computer skills and a willingness to learn;
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A positive, team-oriented attitude and ability to manage multiple tasks;
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Professionalism, integrity and alignment with the values of Angus Australia.
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Agricultural experience is a bonus, but not essential – we'll train the right person.
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📌 Member Services Officer (Armidale)
🏢 Angus Australia
📍 Armidale