Job Description
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Perth based Commercial Cleaning company is in search of a hands-on Area Manager to join our team. The emphasis of this role is to ensure client satisfaction – ultimately ensuring long-term client retention.
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On a day-to-day basis, you will be responsible for
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Client service management
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Managing a portfolio of clients & building excellent long-term client relationships
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Managing complaints & Disputes
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Cleaning team training & management
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Conducting new contract start-ups and implementations
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Conducting Site Audits & Risk Assessments
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Inspecting completed work & ensuring rectification of non conforming work is carried out promptly
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Previous experience in any service based industry at a supervisory level of at least 2 years or more is required, however, management experience directly in the commercial cleaning industry would be a distinct advantage.
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To be successful in this position, you MUST;
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Be fluent in both written & spoken English and have EXCELLENT communication skills
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Be an Australian permanent resident/citizen or have the right to work in Australia indefinitely
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Be pro-active in trouble shooting and providing workable solutions
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Be able to think and act quickly & use your common sense
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Take pride in your work and have outstanding personal hygiene & presentation
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Be adaptable with working hours
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Be highly organised, self motivated and a have a structured and systematic work ethic
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In return, you will be remunerated with:
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A competitive base salary + Super
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A fully maintained company car
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Please apply with your resume and cover letter.
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📌 Area Manager (Western Australia)
🏢 Pty..
📍 Western Australia