Job Description
Part-time | 3 days per week | Primarily remote, with occasional hybrid work from our Ramsgate office and meetings in Sydney where required.
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Poseidon Plumbing is a growing Sydney plumbing business specialising in residential, strata and property management plumbing services.
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We're looking for a highly organised, capable and personable Administration & Scheduling Coordinator to join our team three days per week.
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This is a hands‐on remote role for someone who enjoys being organised, communicating with people and making sure nothing falls through the cracks.
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You'll play an significant role in the day‐to‐day running of the business, coordinating jobs, communicating with customers and property managers, supporting our plumbers and keeping work moving from initial booking through to completion.
About the role n
Working closely with our director, plumbers and property management clients, you'll coordinate the administration behind our day‐to‐day plumbing operations.
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Your responsibilities will include:
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Answering incoming calls and handling general enquiries
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Managing emails and day‐to‐day administration
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Booking and scheduling plumbers
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Coordinating plumbing jobs through ServiceM8
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Communicating with tenants, property managers, owners and suppliers
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Following up work orders, approvals and outstanding information
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Preparing and sending quotes and job‐related correspondence
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Updating job notes, customer information and job statuses
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Keeping plumbers informed of job requirements and changes
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Monitoring upcoming and active jobs and identifying anything requiring follow‐up
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Following up completed works and ensuring jobs are properly closed out
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Assisting with accounts administration
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Maintaining accurate records and organised systems
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Providing general administrative support to the director and team
About you n
We're looking for someone who is:
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Highly organised and comfortable managing multiple jobs and priorities at once
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Confident communicating with customers, tenants and property managers
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Professional, friendly and approachable
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Proactive and able to identify what needs to be done without constant direction
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Strong in both written and verbal communication
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Detail‐oriented and accurate with administration
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Comfortable learning and using systems such as ServiceM8
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Reliable and consistent
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Comfortable working independently in a remote environment
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Someone who takes ownership and follows tasks through to completion
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Experience in plumbing, trades, property management, facilities management or another service‐based business would be highly regarded, but is not essential.
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You'll be joining a small, growing business where your contribution will be valued and you'll have the opportunity to make the role your own.
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We value people who are dependable, communicate well and take pride in doing their job properly. In return, we offer a friendly and supportive team, flexibility around your working days and the autonomy to manage your work without being micromanaged.
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If this sounds like the right fit for you, we'd love to hear from you.
The details n
Location: Sydney, remote
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Days: To be agreed with the successful candidate
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📌 Office & Administration Coordinator (Canberra)
🏢 Poseidon Plumbing
📍 Canberra