Job Description
We have an exciting opportunity to join our established Brookvale Clinical Research site as a Clinical Trials Assistant on a casual basis, working between 3-4 shifts per week.
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In this position you will be tasked with data entry and administrative support to the wider Clinical Research Team and drive to deliver great customer service as the site's receptionist.
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Greet and assist patients and visitors, ensuring a professional and welcoming experience.
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Manage the scheduling of patient appointments and maintain the appointment calendar.
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Confirm patient appointments and provide guidance on study procedures and reschedule appointments if necessary.
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Collect and record basic patient information in accordance with protocol and privacy regulations.
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Respond to general patient inquiries about visits and procedures, escalating complex questions to the clinical team.
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Monitor, organise, and replenish site supplies.
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Play a key role in accurate data collection and keep reliable project documentation and records
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Collection of data in accordance with GCP standards
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Provide administrative support for investigator meetings
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Setup and maintain trial information on site CTMS, as well as physical trial documentation collection and quality checks
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Assist in study budget and expense management, oversight the site payment and vendor payment
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Working closely within a team of Clinical Research Coordinators, Nurses, Phlebotomists, Doctors and the Site Director
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Keeping meticulous records for every patient and sample
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Delivering documentation within strict turnaround times
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Assist with other duties as required, e.g. calibration & equipment checks
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The successful candidate will have the following skills/experience:
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Certificate or Diploma in Pathology, Biomedical Science or a related field preferred
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Prior experience as a Medical Receptionist or Administrator
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Experience in Clinical Trials is highly desired
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High attention to detail and ability to correctly manage and import patient/trial data
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Well-developed interpersonal skills and the ability to communicate effectively and work productively in a team environment
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Robust time management skills and high attention to detail
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Demonstrate a high level of commitment to the principles of quality management and continuous quality improvement
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About us:
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Canopy Clinical Research is a dedicated, multi-site, private Clinical Trials network on the East-coast of Australia. We conduct trials on a broad therapeutic range, from Phase 1 through to Phase 4. We excel in generalist studies with a large volunteer recruitment pool and have proven to be equally capable in delivering results for more specialist indications requiring patients.
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📌 Clinical Trials Assistant (New South Wales)
🏢 Canopy Clinical Research
📍 New South Wales