Job Description
In this dual role, you will be the backbone of our office operations, providing high-quality administrative support while managing day-to-day bookkeeping tasks. You'll work closely with our operations team to ensure smooth service delivery and positive outcomes for our clients.
Key responsibilities n
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General administrative duties including phone and email support
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Invoicing, accounts
payable/receivable,
and reconciliation
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Maintaining accurate client and financial records
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Assisting with monthly billings/invoicing's and client statements
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Supporting compliance and reporting requirements
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Liaising with clients, carers, and external stakeholders
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Keeping track of all payments and processing payments on Xero
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Providing warm, qualified service aligned with our values
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About you n
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Certificate III or IV in Business Administration, Accounting, Bookkeeping, or a related field
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Demonstrated experience in an administrative and/or bookkeeping role
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Solid understanding of bookkeeping principles
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Strong attention to detail and organisational skills
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Confident using accounting software such as Xero or similar and Microsoft Office
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Excellent communication and interpersonal skills
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A compassionate, client-focused approach
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Experience in aged care, healthcare, or community services (highly regarded)
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Ability to work independently and manage deadlines
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Be able to perform under pressure
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About us n
At Empower Plus Care, we are passionate about supporting older Australians to live safely, comfortably, and independently in their own homes. Our dedicated team works collaboratively to deliver high-quality, person-centred care that truly makes a difference. We pride ourselves on building genuine relationships with our clients, their families, and each other, ensuring dignity, respect, and well-being are at the heart of everything we do.
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Purpose-driven work that genuinely makes a difference
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Supportive and friendly team environment
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Stable role within a growing community care organisation
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Convenient office location and parking space
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Opportunity to build a long-term career in the aged care sector
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📌 Administrative Assistant / Bookkeeper (Melbourne)
🏢 Empower Plus Care
📍 Melbourne