Job Description
Summary:
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We are seeking a skilled and experienced Head Barista to lead our coffee team and ensure the highest quality of coffee and customer service. The ideal candidate will have a passion for coffee, excellent leadership skills, and a solid work ethic.
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Responsibilities:
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Manage and train a team of baristas to ensure consistent quality and customer service
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Develop and maintain relationships with customers and suppliers
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Create and maintain a welcoming and clean coffee shop environment
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Manage inventory and ordering of coffee and supplies
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Develop and implement new coffee recipes and menu items
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Ensure compliance with health and safety regulations
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Handle customer complaints and resolve issues in a timely and professional manner
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Maintain equipment and perform regular maintenance and cleaning
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Qualifications:
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High school diploma or equivalent
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Proven experience as a Head Barista or similar role
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Excellent knowledge of coffee brewing methods and techniques
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Strong leadership and communication skills
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Ability to work in a fast-paced environment and handle multiple tasks simultaneously
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Attention to detail and ability to maintain high standards of cleanliness and organization
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Ability to work flexible hours, including weekends and holidays
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