Job Description
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Advanced Seed is a leading importer and supplier of lawn and turf seed dedicated to providing exceptional products and services to our customers. We believe in creating a positive and supportive work environment where every tram member can thrive and make a meaningful impact.
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Key Responsibilities:
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– Assist customers with inquiries and orders via phone, email, and in-person.
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– Resolve customer issues promptly and professionally, ensuring high satisfaction levels.
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– Assist with pallet tracking (Loscam & Chep)
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– Assisting with freight invoice entry
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– Assist sales team with general tasks and data entry.
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– Management of the creation and production of both online and offline marketing content
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– Develop, design roll out digital marketing collateral including but not limited to brochures, flyers, and catalogues.
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– Regularly update our website with new products and product descriptions.




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– Assist the warehouse with processing / invoicing of completed orders.
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– Where necessary assisting warehouse with general tasks
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– Assist with Quarantine paperwork for WA/TAS requirements
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About you:
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– Proficient in creating and managing engaging content across social media platforms.
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– Copywriting and editing skills for web, email, and marketing materials.
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– Experience in a customer service position or similar.
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– Excellent communication skills and a team-oriented mindset.
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– Ability to work autonomously, demonstrating initiative, independence, and proactive problem-solving skills.
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– Positive knowledge of social media platforms including Facebook, Instagram, and LinkedIn.
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📌 Customer Service Administrator (Melbourne)
🏢 Advanced Seed
📍 Melbourne