Job Description
SENIOR CLIENT SERVICES OFFICER – COFFS HARBOUR – ACCOUNTING FIRM (JOB ID ****)
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Are you highly organised and client-focused?
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Do you enjoy providing support that makes a team succeed?
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Are you ready to join a skilled, high-performing workplace?
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We are partnering with a well-established accounting firm with 26 partners and over 220 team members across Queensland and Northern New South Wales. The firm provides audit, tax, accounting and advisory services to a diverse range of clients, including privately owned businesses, listed companies and high-net-worth individuals.
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The Role:
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Deliver exceptional client service to internal and external stakeholders
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Work closely with Partners, Managers and Accountants
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Set up new clients and update details in databases and portals
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Provide administrative support to the wider team and Office Manager
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Manage documentation and records
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Provide administration support including phone, email and scheduling
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Liaise with clients and internal staff to deliver exceptional service
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Maintain client records and update systems
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Support accountants to ensure work meets quality standards
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Assist with MyGov/ATO portals and other compliance-related tasks
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Participate in ad hoc administrative and office support activities
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About You:
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4+ years previous experience in an administration or executive assistant role (experience in accounting is a plus)
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Strong attention to detail and accuracy
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Excellent communication skills, both written and verbal
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Proficient in MS Office, Outlook, Teams/Zoom; MYOB experience advantageous
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Highly organised with the ability to multitask in a fast-paced environment
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Positive, client-focused attitude with a willingness to learn
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High level of personal presentation and professionalism
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Organised, with strong planning skills
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Client‐focused with a helpful and positive attitude
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What's On Offer:
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Flexible, supportive and collaborative team environment
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Opportunities to learn and develop your skills
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Engaging workplace culture with social events and wellbeing initiatives
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Birthday leave and community leave
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Work in a stable, well-established professional services firm
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Please note: This job is based in Australia therefore, only candidates who are permanent residents or citizens of Australia will be considered.
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HOW TO APPLY
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Submit your résumé and application letter now by clicking the 'Apply To This Job' button.
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📌 Senior Client Services Officer Coffs Harbour Accounting Firm
🏢 CDMGURU
📍 Coffs Harbour