About the role
Mater Private Hospital Brisbane has an exciting opportunity for a Guest Service Assistant – Housekeeping to join our team in a casual capacity.
This role is essential in supporting a safe, welcoming, and hygienic hospital environment, where your work has a direct impact on patient care, comfort, and experience every day.
Salary range: $***** - $***** per hour plus 23% casual loading
plus superannuation
and
access to not-for-profit salary packaging up to $15,900
+
access to many staff benefits!
What you'll be doing
In this role, you will play a vital part in maintaining exceptional cleanliness and infection control standards across the hospital, including:
Delivering high-quality cleaning services across patient wards, clinical, surgical, and emergency areas
Maintaining best-practice hygiene and infection control standards, including high-touch point cleaning
Using cleaning equipment, chemicals, and PPE safely and in line with policies and procedures
Responding positively to changing priorities and supporting operational demands
Communicating respectfully and compassionately with patients, families, and colleagues
Contributing to a safe, organised, and professional hospital environment
The opportunity to train in patient transport, linen and hygiene
About you
You are a reliable and detail-focused team member who takes pride in contributing to patient safety and comfort, and you will bring:
A strong commitment to customer service, cleanliness, infection control, and workplace safety
This role requires you to work across a 24-hour rotating roster




High attention to detail with excellent time management and organisation skills
The ability to work effectively both independently and as part of a team
A respectful, compassionate approach when interacting with patients and visitors
Willingness to complete mandatory training and follow Mater policies and standards
Previous experience in a healthcare or hotel setting (desirable but not essential)
Certificate III in Cleaning Operations (desirable but not essential)
Why join us?
Mater is Queensland's largest not-for-profit network of public and private hospitals and healthcare services, bringing together world-class expertise across healthcare, education, fundraising & philanthropy and research.
With more than 14,000 employees, 13 facilities and almost 700,000 patients cared for each year, we're committed to empowering people to live better lives through improved health and wellbeing.
At Mater, our people are at the heart of everything we do.
You'll join a values-driven organisation that combines compassionate care with innovation, education and research, creating meaningful career opportunities while making a genuine difference in the communities we serve.
What's in it for you?
Growth opportunities opportunities




across healthcare, corporate, research and leadership pathways
Professional development and learning
through Mater Education and internal development programs
Generous salary packaging
to help maximise your take-home pay
Health and wellbeing support,
including EAP, pastoral care and discounted private health insurance
Fitness Passport
access and a range of lifestyle, retail and travel discounts
Discounted parking
and reduced prices at Mater cafés and coffee outlets
A supportive culture where your contributions are recognised and your development matters
Whether you're looking to grow your career, develop new skills or be part of something meaningful, Mater provides the opportunity to thrive while making a lasting impact.
Be part of something bigger.
Applications close Sunday 25th October **** – please note, we may contact applicants prior to the closing date, please do not hesitate to
Direct applications only
— we are not engaging recruitment agencies at this time.
All successful candidates may be required to complete pre‐employment checks (including criminal history, working rights, medical and working with children checks).
Mater offers a safe, supportive, flexible and inclusive workplace where everyone is valued.
We welcome applications from people of all backgrounds and abilities.Visit our Reconciliation webpage.
Mater ensures all children have an setting suitable for their safety and wellbeing through proper supervision and safeguarding practices.
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📌 Guest Service Assistant - Housekeeping (Brisbane)
🏢 Mater Health Services
📍 Brisbane