About Us:
Millennium Services Group is one of Australia's leading providers of Cleaning, Security and Facilities management services and has been providing exceptional outcomes since our inception in ****.
We offer employees the latest technology, state of the art equipment and people solutions to create excellent working environments, working conditions and continual training and development to progress careers in our company.
We pride ourselves on the long-standing partnerships we have with clients, employees and our suppliers, that enables us to make places and spaces better for people every day.
To find out more about our organisation visit
Position Overview
As aControl Room Operator, you will play a critical role in the coordination and monitoring of site operations.
You will be responsible for managing communications, responding to incidents, and ensuring the smooth functioning of cleaning and security services across designated sites.
Positions available: Full-time
Location/Site: Carindale QLD (Retail and Shopping Center)
Potential earnings: Award Level 4 + Penalty Rates + With Sign On bonus upon hiring
Roster:
Week 1: Wednesday to Saturday - *********
Week 2: Thursday to Saturday - *********
Key Responsibilities
Monitor CCTV systems and site activity to ensure safety and compliance
Coordinate cleaning and security teams across multiple locations
Respond to alarms, incidents,



and service requests in real-time
Maintain accurate logs and incident reports
Communicate with site supervisors, clients, and emergency services as needed
Ensure adherence to operational procedures and safety protocols
Support rostering, shift coverage, and workforce coordination
Qualifications & Requirements
Previous experience in a control room or operations coordination role preferred
Strong communication and multitasking skills
Familiarity with CCTV, radio, and dispatch systems
Ability to remain calm under pressure and respond quickly to incidents
Basic computer literacy and report writing skills
Availability for shift work, including nights, weekends, and public holidays
Security license or relevant certifications may be required depending on site
While we're unable to respond to every applicant individually, we thank you for your interest and will be in touch with shortlisted candidates.
Why Join Us?
This is a fantastic opportunity for the right candidate.
By joining Millennium Services Group, you'll become part of a dedicated team that services a wide range of clients across Australia and New Zealand - giving you the chance to build your skills and grow your career with us!
Millennium Services Group is an equal-chance employer.
We celebrate diversity and are committed to inclusivity.
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📌 Control Room Operator (Brisbane)
🏢 Millennium
📍 Brisbane