RAA's Technology team is hiring a Service Desk Analyst to provide high-quality IT support for staff and contractors across multiple sites in Adelaide.
You will handle incidents and service requests, troubleshoot hardware, software, and cloud-based systems, and collaborate with internal teams and third-party vendors to ensure timely, effective resolutions.
You'll be part of the ICT Operations team, reporting to the ITSM Delivery Manager, and contribute to continuous improvement while maintaining
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📌 Hybrid Service Desk Analyst — Customer-First It Support (Adelaide)
🏢 RAA
📍 Adelaide