Looking for a Role with Variety, Stability and Real Opportunity? Join the Aceben Team!

Do you enjoy helping people and working in a role where no two days are the same?
Are you someone who takes pride in accuracy, honesty and great customer service?
Do you like a challenge and learning something new?

If so, we would love to hear from you!

Aceben is one of Sydney’s longest-running pawnbroking and second-hand businesses, with multiple locations across the city.
We provide a professional, supportive setting where you can learn valuable skills in customer service, negotiation, jewellery, electronics and lending.

Why Work With Us?

✨ Long-established, stable business – Over 100 years serving NSW customers
✨ Supportive team – You’ll always have help when you need it
✨ Training provided – No pawnbroking experience needed
✨ Clear growth pathways – Opportunities to progress into senior roles for the right person
✨ Variety every day – Buying, selling, loans, valuations, customer service, stock management
✨ Safe, clean and professional stores
✨ Multi-store experience – Learn from different locations and teams

What You’ll Be Doing

- Deliver excellent customer service and build rapport

- Assist customers with buying, selling and loaning goods

- Accurately enter data and follow compliance procedures

- Assess and value items such as jewellery, electronics and tools (training provided)

- Keep the store presentable: pricing, tagging,



organising stock

- Handle cash and valuables with honesty and care

- Support your team to achieve daily goals

- Maintain a neat and tidy appearance (Aceben shirts provided)

What We’re Looking For

- At least 1 year customer service experience

- High attention to detail

- Punctual, reliable and able to work independently

- Energetic, motivated and willing to learn

- Comfortable working in a fast-paced environment

- Strong communication and problem-solving skills

- Honest, trustworthy and responsible

- Interest in jewellery, electronics or second-hand goods is a bonus

- Previous pawnbroking, jewellery or cash-handling experience is welcome but not essential

Role Details

- Full time permanent position with six- months Probationnary period.

- 38 hours per week on average, rostered over over a four week roster cycle (152 hours).

- No Sunday trading required.

- Flexibility to work at Burwood, Parramatta, Blacktown, Penrith and City locations as required.

- Salary: Negotiable based on skills, experience and responsibilities, in accordance with the General Retail Industry Award.

- Competitive remuneration based on relevant skills and experience.

- Employment is subject to satisafactory identity verification and a National Police Check.

Ready to Join the Aceben Team?

Apply today and start building a rewarding career in a dynamic and trusted business.

📌 Pawn Broken/ Buys and Loans Assistant (Parramatta)
🏢 Aceben
📍 Parramatta