Love talking to people, enjoy a bit of sales and aren't afraid to pick up the phone? This could be the role for you!

What started as a small family farm is now Australia's fastest-growing paddock-to-plate business — and they're just getting started.

Based from beautiful Byron Bay, this fast scaling multi-million dollar AgriTech player sells premium Wagyu and Angus beef direct to Australian families, cutting out the middleman and reconnecting people with where their food actually comes from. But they're not just a beef business. They're building a modern agricultural company — combining regenerative farming, AI, automation and world-class customer experience — to create something that hasn't been done before.

We are looking for a confident, proactive and organised person to join the team in a varied role combining phone-based sales, customer service and administration. You'll be helping customers get their payments sorted, turning potential cancellations into completed sales and reconnecting with previous customers to generate repeat business.

We're looking for someone who enjoys a conversation, can handle a little pushback and likes the satisfaction of getting a result. You don't need to be a sales superstar, but you do need to be comfortable on the phone, willing to learn and motivated to make things happen. Experience in phone based sales, customer retention, collections or a similar role is required.

What you'll be doing:

- Follow up outstanding payments: Call customers with overdue invoices, discuss payment options and follow up on commitments.




- Help save sales: Speak with customers who want to change or cancel an order and explore ways to keep their business.
- Generate repeat business: Reach out to previous customers, understand what they need and encourage them to order again.
- Build customer relationships: Handle questions, work through objections and find practical solutions that work for both the customer and the business.
- Keep everything organised: Update customer records, process order changes, record conversations and make sure follow-ups aren't missed.
- Support the wider team: Work with our operations and accounts teams to resolve queries and keep orders moving.

What's on offer?

- $75,000 + super, with a performance bonus of up to $10,000.
- Work predominantly from home, or enjoy a hybrid working arrangement.
- Monday to Friday 8am–4 pm
- A wide-ranging role where you can develop your sales, negotiation and customer relationship skills.
- The opportunity to see the direct impact of your work and be rewarded for achieving results.
- A supportive team with regular catch-ups and collaboration.
- A role that offers variety, responsibility and room to grow your skills

You'll need to attend our Byron Bay office at least once a month, along with weekly team catch-ups with colleagues via phone and video.

If you're friendly, determined and comfortable having conversations that lead to a result, we'd love to hear from you. Apply today!

Insight Resourcing

www.insightresourcing.com.au

Specialists in Sales, Digital & all things Tech.

📌 Customer Retention & Sales Specialist | Fast Scaling Agritech player | Hybrid (Byron Bay)
🏢 Insight Resourcing
📍 Byron Bay