12 Oct
|
PlumbSA
|
Prospect
About the role
You'll be the first voice our customers hear and the person who keeps our techs in the right place at the right time. You'll work closely with the team on scheduling, admin and our social media.
Key responsibilities
- Answering customer calls, emails and enquiries
- Scheduling jobs and coordinating techs, customers and suppliers
- Keeping job records up to date in relevant software
- Helping with quotes, purchase orders and invoices
- Following up customers, suppliers and outstanding jobs
- Creating and scheduling 2 to 3 social posts a week showing off our work
About you
- Admin experience preferred
- Organised, with outstanding attention to detail
- A friendly, confident phone manner
- Comfortable with computers and learning new software
- Takes initiative and enjoys helping people
- Social media experience is a bonus, not a must
📌 Administration (Prospect)
🏢 PlumbSA
📍 Prospect