- $84,028 - $91,199 + 15.4% super
- VIC - Melbourne CBD
- Ongoing/non-ongoing opportunities with flexible working arrangements

We are seeking a motivated and client-focussed Advice Services Officer to join our Advice Services team. As an Advice Services Officer at the Australian Charities and Not-for-profits Commission, you will provide customer service in a multi-channel environment and perform a range of analytical and problem-solving activities. You’ll support charities to meet their obligations, help the public to better understand the charitable sector and record concerns from the public. You’ll be responsible for responding to a wide variety of enquiries about ACNC legislation while applying ACNC policies and procedures.

You will undertake administrative and operational tasks focused on improving the data integrity of the ACNC Charity Register and increase charities’ timely submissions of annual reports. You’ll continuously develop your skills in the not-for-profit sector, interpreting legislation, and delivering high level customer service.

Candidate information kit (PDF, 584.04KB) Opens in current window

Candidate information kit (docx, 7.71MB) Opens in new window

📌 Australian Charities and Not-for-profits Commission Advice Services Officer - APS 4 (CBD)
🏢 Australian Taxation Office
📍 CBD