HB Plastics Group is looking for a Business Admin Assistant to join our fun, close-knit front of house team in Molendinar. This full-time role is at the heart of our daily operations, giving you a varied mix of customer contact, order processing, and sales support. If you enjoy a busy day where no two hours look the same, and you like being the person who keeps things moving, this could be a great fit.

Key responsibilities

- Answering incoming calls and being a friendly first point of contact for our front of house team

- Processing e-commerce orders accurately and in a timely manner

- Managing customer and contact records in our CRM (Pipedrive), keeping information current and organised

- Booking freight and coordinating deliveries through Shipit

- Supporting the sales team with preparing and following up on job quotes





- Assisting with general administrative tasks to help the office and sales team run smoothly

What we're looking for

- Previous experience in an administration, customer service, or office support role

- Confident phone manner and strong written communication skills

- Comfortable learning new systems; experience with a CRM (Pipedrive experience a bonus) is helpful but not essential

- Good organisational skills and the ability to juggle multiple tasks with accuracy

- A team player attitude and a positive, can-do approach to a busy front of house workplace

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📌 Business Admin Assistant (City of Gold Coast)
🏢 HB Plastics Group
📍 City of Gold Coast