Sharkskin International PTY LTD – Beresfield NSW

We have an exciting opportunity at our Beresfield watersports superstore, home to Sharkskin clothing and Neptune watersports equipment.

Sharkskin and Neptune Sports is seeking a Retail and Admin Assistant to join our team on a part-time basis with option for full-time for the right candidate. Combining retail sales, customer service and administration, this varied role suits someone who enjoys meeting people, staying organised and keeping things running smoothly.

This role offers an excellent opportunity to develop your skills in a dynamic retail and administrative environment. You will play a key role in supporting both our retail operations and administrative functions, ensuring smooth day-to-day operations and exceptional customer service.

Key responsibilities

Providing professional and courteous customer service to retail clients, assisting with product enquiries and purchases

Managing point-of-sale transactions accurately and efficiently

Processing customer orders and handling payments securely

Maintaining accurate inventory records and assisting with stock management

Supporting administrative tasks including filing, data entry and record keeping

Responding to customer enquiries via phone, email and in person in a timely manner

Assisting with merchandising and maintaining a clean, organised retail space

Supporting the preparation and distribution of sales documentation and invoices

Liaising between retail and administrative departments to ensure efficient information flow

Contributing to the achievement of sales and customer service targets

What we're looking for





Previous experience in a retail or customer service environment is advantageous

Strong organisational and time management skills with the ability to multitask

Excellent communication skills, both written and verbal

Proficiency with point-of-sale systems and basic computer software

A professional and friendly demeanour with a customer-focused approach

Attention to detail and accuracy in administrative and financial tasks

Ability to work independently and as part of a team

Flexibility and willingness to adapt to changing priorities

Basic numeracy skills for handling cash and processing transactions

A genuine interest in retail and the products or services offered

What we offer

You will benefit from:

- A flexible part-time working arrangement that fits around your lifestyle.
- Full-time opportunity if more desired and suitable.
- Opportunities to develop your skills in both retail and administrative functions
- A supportive and collaborative team environment
- Exposure to a dynamic business and potential for growth opportunities
- Competitive remuneration for the role
- A professional workplace culture with clear values and standards

About us

Sharkskin is a forward-thinking organisation committed to delivering quality products and exceptional service to our customers. We pride ourselves on our professional approach, innovation, and dedication to customer satisfaction. Our team values collaboration, integrity, and continuous improvement, creating a workplace where employees are supported to succeed. We are passionate about our industry and committed to maintaining the highest standards in everything we do.

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