Looking for a flexible role where you can make a real difference in healthcare? Join Redcliffe Hospital as a Casual Administration Officer and become part of a dedicated team supporting patients, visitors and clinical staff across a busy hospital environment.

About the role

This is an excellent opportunity for customer-focused professionals who thrive in quick-paced settings and enjoy variety in their work. You'll play a critical role in ensuring patients receive timely care through effective administration, patient flow coordination and operational support.

About you

Our ideal candidate will be someone who can carry out the following key accountabilities in accordance with the Metro North Health's values:

- Respond to general reception enquiries by answering all incoming telephone calls and ensuring accurate transfer of messages and information to support patients and staff.
- Contribute to patient flow efficiencies throughout the hospital by liaising with a range of staff to coordinate appointments, resources and movements on behalf of patients.
- Assist with timely coordination of all required paperwork and updating of hospital information systems.
- Proficiently complete functions associated with wait listing, bookings for procedures/appointments, managing procedure/appointment cancellations, rescheduling and removal from the waiting list using the relevant information systems in a timely manner.





Benefits when working for us

- Rewarding career and development opportunities across a wide range of clinical and non-clinical areas
- Value driven organisation which provides a work environment that is safe, satisfying, flexible, and promotes a healthy work-life balance
- Flexible working arrangements and competitive salary rates with annual incremental increases
- Benefit from a higher than standard employer contribution to Superannuation of up to 12.75% and access to salary packaging

Metro North Health offers a dynamic and progressive environment at the forefront of healthcare, research, and education. With a strong commitment to inclusion, flexibility, and professional development, we provide meaningful opportunities in a workplace that puts people first. You can find out more about why it's so great to work at Metro North here: https://metronorth.health.qld.gov.au/careers

Applications from Aboriginal and Torres Strait Islander people are encouraged and welcomed.

Find out about the role in more detail and how to apply in the attached Role Description.

APPLICATIONS RECEIVED VIA THIRD PARTIES (RECRUITMENT AGENCIES ETC.) WILL NOT BE ACCEPTED

Documents

Before applying for this vacancy please ensure you read the documents below.

- Application Support (PDF)

Benefits for working with MN (PDF)

RD694688 Role Description (PDF)

📌 Casual Admin Officer (Redcliffe)
🏢 Queensland Health
📍 Redcliffe