TOUCHDOWN CANBERRA PTY LTD We are looking for a CRM and Systems Administrator who is as comfortable talking to people as they are configuring systems. You will look after our servers, network and CRM, and work closely with our sales team and clients to make sure our systems help us win and keep business.

Benefits Competitive salary package and performance-based bonuses. Task &

responsibilities Install, configure, patch and maintain our Windows Server and Active Directory environment, network, firewall, VPN and staff devices. Manage user access, security policies, backups and disaster recovery. Administer our CRM system, including the sales pipeline, client and building records, quoting databases and permissions.

Develop and manage our quote automation system and integrations with SafetyCulture, Zapier, Google Workspace and Bluebeam. Build sales and service reports and dashboards for the directors and sales team. Work with the sales team to turn sales processes into practical system workflows, and prepare the technical and reporting content for quotes and tenders.

Explain our digital reporting and HSS drawings to strata managers and building owners, and onboard new clients into our systems. Strong communication skills with the ability to explain technical concepts to non technical staff Troubleshoot hardware, software, network and integration issues, and train staff with clear, non-technical guidance. Qualification &





experience Bachelor's degree or higher in Information Technology, Computer Science, Information Systems or a closely related field. At least one year of full time experience as a systems administrator, a software engineer, or in a related discipline. Hands-on experience with Windows Server, Active Directory and networking.

Experience administering a CRM or cloud business platform, including workflows, integrations and reporting. Excellent written and verbal communication, and the ability to explain technology to non-technical people.

Experience in a sales support, sales operations or client-facing role.

Experience in liaison with stakeholders and administration in ICT projects.

Experience with Notion, Zapier, Bluebeam, SafetyCulture or Google Workspace.

About Company Touchdown

Canberra is a Canberra-based building services company working with strata managers, property managers and building owners across the ACT. Our office, sales and field teams rely on connected servers, a CRM system, automation and drawing tools to quote, schedule, deliver and report on our work, including our Height Safety Systems (HSS) program.

Work Type: Full time Salary: $80000-80000 Job Publish: 12-10-2026 Job Expire: 11-11-2026 Apply on: CRM and Systems Administrator Job here! This job is brought to you by workinitiatives.com.au.

📌 CRM and Systems Administrator (Mitchell)
🏢 SocialbleTech
📍 Mitchell