Customer Engagement Consultants | Leading Australian Airline

$37.50 per hour + Super + Additional Perks | Sydney | 6-Month Contract

Love talking to people? Got a knack for sales? Here's your chance to join one of Australia's leading airlines.

We're recruiting Customer Engagement Consultants to join the business rewards and loyalty team of a leading Australian airline, based at their corporate headquarters in Sydney.

This is a fantastic opportunity for experienced sales and customer engagement professionals who enjoy building relationships, identifying opportunities and delivering a great customer experience.

You'll be working with existing business customers, helping them get more value from their rewards membership while driving sales, engagement and customer loyalty.

The Opportunity

You'll be part of a high-performing team focused on connecting with Australian businesses and helping them make the most of their corporate travel and rewards benefits.

Your day-to-day will involve:

- Making outbound calls to existing business customers, including business owners and travel arrangers.
- Building rapport, understanding customer needs and identifying sales opportunities.
- Educating customers on business rewards products, offers and benefits.
- Driving customer engagement, program usage and revenue growth.
- Working towards sales, engagement and customer satisfaction KPIs.
- Maintaining accurate customer records and activity through CRM systems.




- Collaborating with a supportive team and participating in ongoing training and coaching.

What We're Looking For We're particularly interested in people who have worked in outbound sales, B2B telesales, account management, customer retention or customer engagement roles.

Ideally, you'll bring:

- Previous experience in outbound telephone sales or account management.
- A natural ability to build relationships and confidently engage customers over the phone.
- A commercial mindset and a genuine interest in achieving sales targets.
- Strong communication, listening and problem-solving skills.
- A positive attitude, resilience and the ability to work in a fast-paced environment.
- Good computer skills and experience working with CRM systems.

Experience in travel, loyalty programs, telecommunications, banking or similar customer-focused industries would be highly regarded. What's In It For You?

- $37.50 per hour + superannuation.
- Additional perks and benefits.
- Initial 6-month full time contract.
- Work from modern corporate offices in Sydney.
- Join an established, high-performing customer engagement team.
- Structured onboarding, product training and ongoing sales coaching.
- Gain valuable experience working with one of Australia's most recognised airline brands.

Interested? If you're confident on the phone, enjoy working with people and have a background in sales or customer engagement, we'd love to hear from you.

Apply now with your CV and we'll be in touch to discuss the opportunity.

📌 Customer Engagement Consultants | Leading Australian Airline (Sydney)
🏢 The Aquarium
📍 Sydney